Job Description

Depot Manager – Newchapel

At Biffa, we’re proud to be a leader in sustainable waste management. We’re looking for an experienced Depot Manager to lead our Newchapel collections operations, driving performance, safety, and service excellence.

This is an opportunity to lead a high-performing team, shape operational strategy, and play a key role in delivering reliable and sustainable waste solutions to our customers.

A quick look at the role

As Depot Manager, you’ll take full responsibility for the operational performance of the Newchapel depot. You will ensure compliance with health & safety, environmental regulations, and operator licence requirements while leading a motivated team to deliver outstanding service and continuous improvement.

You’ll combine strong operational leadership with commercial awareness to optimise productivity, manage costs, and support sustainable growth.

Key responsibilities

• Work closely with a team of dedicated waste management professionals in a collaborative and supportive environment.
• Drive performance against KPIs while promoting best practice in cost control, productivity, and operational efficiency.
• Lead, develop, and inspire drivers and operational staff to create a high-performing and positive workplace culture.
• Coordinate depot resources effectively to maximise productivity and service quality.
• Take ownership of the depot’s profit and loss performance, delegating effectively to deliver consistent growth.
• Build and maintain strong relationships with local customers, working alongside the Biffa Business Improvement Manager to ensure excellent and cost-effective service.
• Set clear objectives for operational teams, monitor performance, and take decisive action to achieve results.
• Influence operational decisions, implement improvements, and help shape the future direction of the depot.

This role offers more than just operational leadership — it’s a chance to make a real impact within a leading organisation in the waste management industry.

About you

We’re looking for a confident and commercially minded leader who thrives in a fast-paced operational environment.

You will have:

• Proven experience as an Operations Manager, Depot Manager, General Manager, or similar senior role within services, logistics, or transport.
• Experience managing profit and loss performance (desirable).
• Certificate of Professional Competence (CPC) qualification (desirable).
• IOSH qualification (desirable).
• Ability to perform effectively in a fast-paced, commercially driven environment.
• Strong leadership, communication, and stakeholder management skills with the ability to influence and drive performance.

Benefits

And here’s why you’ll love it at Biffa.

• Competitive salary
• Car or allowance
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.