RHB Banking Group

Deposit Relationship Officer

RHB Banking Group  •  Malaysia (Onsite)  •  3 months ago
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Job Description

  • As a Deposit Relationship Officer at RHB Bank Berhad, you will play a crucial role in managing and expanding the bank's deposit portfolio. You will be responsible for building and maintaining strong relationships with customers, promoting various deposit products, and contributing to the overall growth of the bank's deposit base.


Responsibilities:

  • Develop and implement strategies to attract new depositors and retain existing ones
  • Provide excellent customer service and financial advice to clients regarding deposit products
  • Conduct thorough needs analysis to recommend appropriate deposit solutions
  • Meet and exceed deposit targets set by the bank
  • Cross-sell other banking products and services to maximize customer value
  • Monitor market trends and competitor activities to ensure competitive product offerings
  • Collaborate with other departments to develop and improve deposit products
  • Maintain accurate customer records and documentation
  • Conduct regular follow-ups with clients to ensure satisfaction and address any concerns
  • Participate in marketing campaigns and promotional events to increase brand awareness


Qualifications:

  • Diploma, Bachelor's degree in Finance, Banking, Business Administration, or a related field
  • Minimum of 2-3 years of experience in banking, preferably in deposit products or relationship management
  • Strong knowledge of banking regulations and compliance requirements
  • Excellent communication and interpersonal skills
  • Proven track record in sales and relationship building
  • Proficiency in Microsoft Office suite and banking software
  • Ability to work under pressure and meet targets
  • Strong analytical and problem-solving skills
  • Customer-oriented mindset with a passion for delivering exceptional service
  • Fluency in English and Bahasa Malaysia; knowledge of other languages is a plus
RHB Banking Group

About RHB Banking Group

We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders

Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.

TOGETHER WE PROGRESS

Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.

Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.

We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.

We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.

We invite you to join us as we work towards a better and brighter future for all.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Kuala Lumpur, MY
Year Founded
Unknown
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