Job Description

Job Location: Bank First Ops Center - Manitowoc, WI 54220**$1,000 Sign On Bonus**
Bank First was recently named to the Top 100 Banks to work for in the Country! Come see why!

Position Summary:
The Research and Adjustment position is responsible for a range of duties related to the daily deposit operations of the bank, including core system functions, information verification, and customer service.
Responsibilities:
- Process incoming and outgoing, foreign and domestic wire transfers
- Reconcile and manage bank’s daily cash position
- Reconcile Check Reconciliation System (CRS) and Financial Management System (FMS) daily
- Reconcile various GL accounts daily; research out of balance items.
- Process incoming requests, including subpoenas and levies, from various sources (government entities, court action, attorneys)
- Responsible for submitting federal and state interest withholding
- Process annual escheatment
- Review and track W-8 BEN customers for accuracy and renewals
- Process foreign checks
- Process check adjustments and duplicate items & stop payments
- Team member of the Fraud Squad
- Submit check fraud cases
- Review and process overdraft decisions
- Responsible for the Charge off deposit account process
- Complete weekly administrative tasks for CDARS and ICS programs
- Provide support to Tellers and Customer Services Representatives at all Bank First locations
- Provide support to Deposit Operations co-workers in their absence
- Lockbox Processing
- Review closed deposit accounts
- Follow procedures and share knowledge with others
- Accept and provide assistance for special projects as needed
#INDBF

QualificationsCompetencies:
- Honesty, Integrity and Ethics – honesty and integrity is the ability to act in a fair and just manner, free from deception; ethics is the ability to be guided by the company’s accepted principles of moral conduct.
- Accountability – the extent to which an individual is willing to accept responsibility.
- Adaptability – the extent to which an individual can fit into a changing working environment.
- Decision Making – the ability to select an effective course of action while controlling resources and expenditures.
- Interpersonal / Customer Oriented – the ability to develop and maintain relationships with others.  The desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns and seeking to build trust.
- Time Management – the ability to effectively utilize available time for the completion of necessary job tasks.
- Detail Oriented – the ability to pay meticulous attention to all aspects of a situation or task, regardless of how small or unimportant the detail may seem.
- Self Motivated – the ability to reach a goal or perform a task with little supervision or direction.
- Innovative- to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas
- Innovative- to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas
Skills/Knowledge/Abilities:
- Associates degree in business or accounting and banking experience preferred.
- A thorough knowledge of bank products and services
- Proficient use of computers, spreadsheets and various database systems.  Strong Word and Excel knowledge
- Knowledge or ability to learn applicable banking and/or regulatory policies and procedures
- Effective verbal and written communication skills
- Strong interpersonal skills
- Excellent organizational skills
- Proven analytical and customer service skills
- Effective problem solving and decision making skills
- Ability to handle self professionally
- Strong ethical focus
-  #INDBF
- This job description does not constitute an exhaustive list of responsibilities and management may revise at any time.