Job Description

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

Completes mail and deposits daily. Completes required reporting for department. Responsible for answering the must answer line in the department. Adds value to the organization and assists internal and external members by performing assigned duties in an accurate manner.
Responsibilities:
• Balances, proofs, and posts mail deposits and payments.
• Process, sorts, logs and distributes all incoming and department mail. Processes return mail. Performs required activities related to processing legal requests including but not limited to subpoenas.
• Supports branch staff and members by phone (meeting phone standards for department) on account issues, account maintenance and assistance with DNA for all deposit accounts.
• Validates member information and processes Verifications of Deposit.
• Performs miscellaneous operations research. As needed 10%
• Supports other departments with excellent service Ongoing
• Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality.
• Treats co-workers and members with respect.
• Supports member relations and events that promotes member centric experiences.
• Other related duties as assigned
Minimum Qualifications:
• Six months to one-year general financial institution operations experience (including posting payments or deposits to checking and savings accounts)
• Banking or credit union experience
• Internal or external customer/ service experience
• General knowledge of savings and checking accounts (including payments to loans)
• Ability to accurately perform mathematical calculations.
• Good verbal and written communication skills
Preferred Qualifications:
• Banking or credit union experience
Education:
• High School Diploma or GED.
Website: nuvisionfederal.com/careers

Pay scale by applicable geographic work location:
• Alaska: Min- $22.00 Mid- $25.46 Mid- $30.56
• Northern California: Min- 22.00 Mid- $25.46 Max- 30.56
The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:
• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

California Employee Privacy Notice:
https://nuvisionfederal.com/disclosures/ccpa/

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.
Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.