Job Description

Help shape the future of deposits at JPMorganChase. Join a high-impact team focused on launching and growing an innovative co-branded consumer deposit product. Working across Product, Marketing, Finance, Treasury, Digital, Analytics, and Technology teams, you will help deliver customer-centric solutions that drive acquisition, engagement, and long-term business growth. This role offers the opportunity to influence product strategy, support launch readiness, and enhance customer experiences through data-driven decision making and cross-functional collaboration.

As a Senior Product Associate within the Deposits 2.0 Product Acceleration team, you will support the development, launch, and ongoing optimization of a new co-branded consumer deposit product. Partnering closely with Product Managers and cross-functional stakeholders, you will leverage customer insights, market research, competitive analysis, and performance metrics to identify growth opportunities and drive strategic initiatives. Your contributions will help ensure the successful delivery of product enhancements, pricing strategies, customer experiences, and business outcomes while maintaining strong risk and control standards.

Job Responsibilities

• Partner with Product Managers to support product strategy, roadmap development, and execution for a co-branded consumer deposit product.
• Conduct customer, competitor, and market research to identify opportunities that enhance product value and customer experience.
• Support product discovery efforts, requirements gathering, and prioritization of initiatives aligned with business objectives.
• Collaborate with Agile teams to develop and refine features, user stories, acceptance criteria, and product requirements.
• Maintain and prioritize product backlogs to support delivery of strategic product enhancements and capabilities.
• Partner with Finance and Treasury teams to support pricing, rate analysis, profitability assessments, and product performance reviews.
• Analyze customer feedback, business metrics, and market trends to identify opportunities for optimization and growth.
• Track and report on key performance indicators, product health metrics, and business outcomes to support decision-making.
• Coordinate cross-functional activities across Product, Marketing, Analytics, Technology, Operations, Risk, and Compliance teams.
• Ensure adherence to regulatory requirements, controls, and operational standards while supporting product initiatives.
• Advocate for the voice of the customer by incorporating customer insights into product enhancements and strategic decisions.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, retail banking, financial services, consulting, or a related field.
• Experience supporting product development, product launches, or strategic business initiatives.
• Working knowledge of the product development lifecycle, Agile methodologies, and product delivery processes.
• Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
• Experience conducting market research, competitive analysis, or customer experience assessments.
• Excellent written, verbal, and presentation skills with the ability to communicate effectively across stakeholder groups.
• Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment.
• Strong organizational skills and attention to detail.
• Proven ability to collaborate across cross-functional teams and build strong working relationships.
• Self-motivated, adaptable, and proactive with a continuous improvement mindset.

Preferred Qualifications, Capabilities, and Skills

• Experience within Consumer Banking, Deposits, Payments, or Financial Products.
• Familiarity with product pricing, balance growth strategies, customer acquisition, or engagement initiatives.
• Experience supporting product launches, go-to-market activities, or customer growth programs.
• Knowledge of customer journey mapping, user research, and customer experience optimization.
• Exposure to data analytics, business intelligence tools, and KPI reporting.
• Experience working in a highly matrixed organization with multiple stakeholder groups.
• Demonstrated passion for innovation, customer-centric product development, and continuous improvement.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans