As a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.
No two days are the same, but as a FDE Strategist you can expect to:
Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
Experience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.
Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
A proven track record of taking ownership of complex projects and delivering results.
Adaptability to work across different customer environments and technical use cases.
Technical aptitude to quickly understand our voice and audio AI models and their applications.
Multi-lingual: Mandarin/English
As we build out a team in the Singapore office, the successful candidate is preferred to be based within Singapore. We will also consider candidates based in Singapore who can travel frequently to meet with customers on-site and collaborate in person with the Singapore team.
ElevenLabs is an AI audio research and deployment company. As voice becomes a primary interface for using technology, we build AI that makes these interactions effortless and human.
We began with ultra-realistic AI voices - clear, expressive, and multilingual. Today, we advance AI audio across speech, sound effects, and music, and turn that work into products people use every day.
Through our Agents Platform and Creative Platform, teams deploy voice agents that listen, talk, and act, localize content at scale, tell stories, and improve accessibility. Our models speak over 70 languages and are used by businesses to run and scale in production, and by others to teach, support, connect, and create.
Our aim is to make interacting with computers as natural as talking to a person - bringing the world’s knowledge, stories, and agents to life.
