Job Description

About the Role

Own customer deployments for an AI-powered procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn procurement and sourcing needs into practical workflows, scalable product improvements, and effective customer rollouts.

What You'll Do

• Lead customer deployments end to end, from pilot planning to organization-wide rollout, in partnership with engineering.
• Understand customer category-management and sourcing processes, then scope workflows that address their needs.
• Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
• Distinguish reusable platform capabilities from account-specific work and bring customer feedback to product and engineering teams.
• Partner with procurement leaders, category managers, and executives on long-term rollout plans.
• Create playbooks, training materials, and best practices that support onboarding and adoption across customers.

What We're Looking For

• At least three years of hands-on, customer-facing experience working with both end users and senior executives.
• Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
• Experience designing category-management or sourcing workflows, facilitating workshops, and translating client needs into technical requirements.
• A track record of owning customer deployments from pilot through broad organizational rollout, and creating onboarding and adoption resources.
• Ability to turn customer behavior and feedback into clear product requirements for engineering teams.
• Fluency in German and English, strong relationship-building skills, and comfort working through ambiguity.
• Experience with DACH-based organizations or customers is beneficial, and willingness to travel to customers is required.

Compensation & Benefits

Base salary is €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.

Location

On-site in Berlin, Germany, with some customer travel.