Job Description

Deployment Coordinator

Department: Service - Service Support

Employment Type: Permanent - Full Time

Location: Australia/Sydney

Reporting To: Deployment & Operations Manager, ANZ

Description

ROLE TITLE: Deployment Coordinator

FUNCTION: Service & Operations

REGION: Asia Pacific

REPORTING: Operations & Deployment Manager, ANZ

LOCATION: Macquarie Park, Sydney

COMPANY OVERVIEW

With a culture rooted in innovation, Glory’s people are transforming our customer’s businesses every day. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. This reputation is built on our pioneering software and hardware combined with our dynamic people. Alongside our technology, it’s our people who drive our success.

ROLE PURPOSE

The Deployment Coordinator assists in all deployment activities for Glory Australia & New Zealand, working closely with internal and external partners in understanding project requirements, costs, and variables.

Key Responsibilities

MAIN RESPONSIBILITIES

• Delivers all field related product projects, including installations, removals, relocations, and upgrades.
• Plan, direct, and coordinate activities of internal and external teams to ensure objectives of assigned projects are met within timelines.
• Obtain competitive quotes from 3rd Party installers.
• Develop and maintain strong relationships with stakeholders, including Sales team members, internal and external project team members and third-party vendors to ensure all partners are clear on their responsibilities to effectively execute the required activities and deliverables.
• Gather deployment information and reflecting relevant changes in JDE system.
• Improve and implement processes to increase productivity and efficiency.

Health & Safety:

• Adherence to Health & Safety policies and procedures at all times.
• Ensure the prompt and accurate reporting of all workplace incidents and injuries.
• Ensure all hazards are promptly assessed for their significance and managed according to the hazard management process.

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

• Tertiary qualifications in business or related field preferred.

Qualifications:

• 1 years + experience in project management or deployment programs

REQUIRED SKILLS AND COMPETENCIES

• Strong computer literacy including Microsoft Office Suite
• Experience in working with project management tools for example, smartsheet
• Strong communication skills
• Proven experience mitigating deployment risks
• Strong attention to detail
• Proven organisational skills
• Analytical mindset
• Ability to succeed managing multiple priorities
• Willingness and ability to be available outside of standard business hours to remotely support afterhours activity as required.

Job Benefits

Glory Values

The Glory Values represent our commitment to collaboration, diversity and innovation. They serve as a practical blueprint of how we work together both with colleagues and customers. By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.

• Customer Delight. We put our customers first
• Integrity. We do the right thing, always.
• Innovation. We embrace new challenges and shape the future.
• Speed. We move fast, that’s how we stay ahead.
• Diversity & Respect. We value the strength in our differences.
• Teamwork. We succeed together.

Equal Opportunities

Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

Third Party Agencies

Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.