Job Description

We’re looking for a hands-on, customer-focused Deployed Engineer to lead complex technical engagements for strategic customers.

This is a deeply technical delivery role where you’ll work closely with customer engineering teams to deploy, scale, and optimise Tyk in real-world production environments. From large-scale migrations to mission-critical implementations, you’ll help customers solve hard problems and deliver meaningful outcomes.

You’ll operate as a trusted technical partner — sometimes embedded within customer teams — ensuring projects move forward with clarity, continuity, and technical excellence.

Here’s what you’ll be getting up to:

• Leading complex deployments, migrations, and strategic customer initiatives in the realm of API Management, Infrastructure, GitOps, and more
• Designing complex, scalable implementation architectures and solving tactical technical challenges
• Working directly with customer’s engineering teams in building out their lower and production environments
• Delivering Professional Services engagements and supporting strategic accounts
• Identifying risks, removing blockers, and driving successful delivery outcomes
• Collaborating across Customer Success, Product, Engineering, and Sales teams
• Feeding real-world customer insight back into product and platform improvements
• Dives deep into product & code to identify root causes, problem solve solutions and if necessary, engineer pull requests to unblock the customer

Requirements

• Strong engineering background across APIs, distributed systems, and cloud-native platforms
• Experience delivering complex technical projects in customer environments
• Comfortable working independently in unfamiliar or high-pressure environments
• Strong communication skills with the ability to explain technical trade-offs clearly
• Pragmatic problem solver with a focus on quality, scalability, and customer outcomes
• Willingness to travel and work flexibly to support customer needs
• Residency in Western Europe or Americas

Benefits

Here’s why you should join us:

• Everyone has unlimited paid holidays.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous maternity and paternity leave
• Volunteering Days
• Company retreats
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count!

Trust is a two-way street - instil it from day one!

• Assume best intent!

We have each other’s back - we’re all on the same team. Think before you speak or act.

• Make things better!

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io