Job Description

Posting number: 4308-27-OTTAWA-001-FILL

Department: Health and Human Services - Counties

Job classification: Departmental Technician

Posting type: Open

Categories: Health Services, Miscellaneous, Human Services, Office and Administrative Support

Summary

***This position is being reposted to obtain additional applications. If you already applied to this specific posting, you do not need to reapply to be considered.***

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Departmental Technician 7-E9

This Departmental Technician position performs a variety of support activities for the Department of Health and Human Services at its assigned local (county) office(s). This position provides technical support functions for the local offices’ equipment, telephone system coordination, alarm and security systems, non-technical and limited technical system and problem detection, and reporting assistance. Conducts analysis, research, and completes special projects for the local office. Provides guidance to other staff within the office. Serves as the local offices’ liaison and primary contact to and from the Department of Technology, Management, and Budget (DTMB).

Position Description 7-E9 Level

Departmental Technician 10

This advanced, senior level Departmental Technician provides assistance to local office management and staff for a variety of support activities in the Department of Health and Human Services local office. This position serves as a troubleshooter pertaining to local office technical support functions and performs advanced level research and analysis for local office management. Provides training to other staff within the office and serves as the local offices’ liaison and primary contact to and from the Department of Information Technology.

Position Description - 10 Level

Job Specification

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Examples of duties

Education

Possession of a high school diploma or a GED Certificate.

Experience

Departmental Technician 7

One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service.

Departmental Technician 8

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

OR

One year of experience performing administrative support activities equivalent to the 8-level in state service.

Departmental Technician E9

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

OR

One year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.

Departmental Technician 10

Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

Qualifications

Alternate Education and Experience

Departmental Technician (Trainee) 7

Two years of experience in a 7 level or higher non-administrative support ECP Group One classification.

OR

One year of experience as a first-line supervisor in an ECP Group Three classification.

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a Bachelor’s degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Departmental Technician 10

Possession of a Bachelor’s degree and one year of professional experience may be substituted for the experience requirement.

Supplemental information

This position is open to all applicants.

The physical location of this position is Ottawa County MDHHS, 12185 James Street, Holland, MI 49424. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.
• Work must be in performed in the State of Michigan

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email MDHHS-BSC3-HR-Staffing@michigan.gov.

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