Posting number: 2701-26-20-71
Department: Treasury
Job classification: Departmental Manager 14
Posting type: Open
Categories: Management, Professional, Tax Administration
The Michigan Department of Treasury Banner with the State Capitol building on a sunny day
The Tax Administration Services Bureau within the Michigan Department of Treasury is seeking a dynamic leader to manage the operations of its Individual Income Tax Customer Contact Section. Primary responsibilities of the Contact Center Section include:
Our culture is driven by excellent customer service, continuous improvement, metrics, and employee growth. The Customer Contact Section is ready to grow and advance with a manager who has exceptional leadership skills, motivational and strategic planning abilities, high ethical standards, and who brings a positive attitude and approach to our team. If you possess these characteristics and enjoy working in a fast-paced, team-oriented environment that still offers a great work/life balance, we encourage you to apply!
Treasury Careers – Learn more about why Treasury is a Great Place to Work!
Education
Possession of a bachelor's degree in any major.
Experience
Please Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is only considered post bachelor's degree
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
Work must be performed in the state of Michigan To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.
Hybrid Remote Work. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Additional onsite work may be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Please note that remote work is not available if you reside outside of the State of Michigan.
View the entire job specification at: Departmental Manager Job Specification.
Every day the contributions and achievements of State of Michigan employees have a direct impact on over 10 million Michiganders across the state. If you're looking for a fulfilling career in state government that can make a real difference in the lives of others, you can find your place working with us. We have opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more.
Join our team for an:
- Opportunity to make a difference
- Challenging and rewarding work
- Competitive salaries
- Fun working environment
- Great benefits (community service, vacation and sick leave, paid holidays, paid parental leave, longevity bonuses)
- Job stability and career advancement
- Flexible alternative and remote work schedules
- Tuition discounts and student loan forgiveness
- Professional development/training
- Employee discount plan
With positions in over 18 state departments, your perfect career fit is waiting for you at the State of Michigan.
From urban centers to beach towns to the great outdoors, the opportunities are endless in Pure Michigan. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Ready to join our team? Visit www.Michigan.gov/Employment to search hundreds of state job openings by key word, job type, location, department, job category, salary and more.
The State of Michigan is an Equal Opportunity Employer. We aim to recruit, hire, develop, and retain a diverse and high performing workforce. Our diversity helps drive our creative and effective problem solving, mutual respect, teamwork, and effective communication with the people we serve.
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