Job Description

Posting number: 6501-26-DIFS-052 DEPTALT-E

Department: Department of Insurance and Financial Services

Job classification: Departmental Analyst 9-P11

Posting type: Open

Categories: Professional, Miscellaneous, Insurance

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an Outreach Coordinator in the Office of Consumer Services. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

The right candidate will support Michigan consumers by developing and implementing educational programs on insurance and financial services, including no-fault automobile insurance. As an Outreach Coordinator, you will serve as the office’s primary resource for consumer education and will work with DIFS’ Office of Communications to draft educational materials and presentations on insurance and financial topics. This role also requires travel to deliver presentations and engage directly with consumers and external stakeholder groups, representing the department and providing clear, accessible information on key issues.

For the specific position description, please click here: Departmental Analyst 9-P11

Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
• The ability to thrive in a dynamic, collaborative, high-tech environment while demonstrating sound professional judgment and decision-making.
• A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
• The ability to communicate clearly orally, in writing, and in public speaking situations; the ability to develop compelling presentations.
• The desire to work closely with colleagues and management to solve problems.
• The ability to work well both independently and within a team.

Other job features:

• Participation in webinars, conference calls, and employee development training.
• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer.
• The State of Michigan has been named as one of America’s Best Employers For New Grads 2026
• This position provides competitive pay, retirement, health, vision, and dental benefits.

Note: The “Salary” listed above is a range, and the final salary is determined by the selected candidate’s education and experience.

Work Location: This is an in-person position based in Lansing, Michigan, with the possibility of a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

Please submit a cover letter, resume, one-page business writing sample, and official college transcripts.

An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS.

Failure to attach the requested documents may result in your application being screened out.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Examples of duties

Education
Possession of a bachelor's degree in any major.

Experience

Departmental Analyst 9
No specific type or amount is required.

Departmental Analyst 10
One year of professional experience.

Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.

Qualifications

Departmental Analyst 9 - 12
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Supplemental information

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf