Job Description

The Department Secretary’s responsibilities include the coordination of administrative duties and public relations duties with their given program/department.

Core Job Responsibilities

• Maintains a line of communication between the patient, family, clinical staff and team members
• Performs receptionist and clerical duties including but not limited to: monitoring and maintaining the electronic medical record, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data
• Complete tasks related to the operations of their specific department including but not limited to: coordinating meetings, ordering supplies, running reports, and coordinating department events
• Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes active referrals to subject matter expert/decision-maker who can fulfill the patient request; providing culturally sensitive care
• Perform other duties as required

Education/Experience Requirements

REQUIRED:

• High school diploma or GED
• One year of college

PREFERRED:

• Liberals Arts or Secretarial Degree

Licensure/Certification Requirements

PREFERRED:

• Certified Health Unit Coordinator

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Req Id 97047

Department REHAB ADMIN

Shift Days

Shift Hours Worked 8.00

FTE 0.2

Work Schedule HRLY NON-UNION

Employee Status A7 - Occasional

Union Non-Union

Pay Range $16.95 - $22.85 hourly