Responsible for complex daily support of: multifunctional business and administrative departmental support, administrative functions and responsibilities as established through departmental needs. Also responsible, for providing on-the-job training to all levels of support staff as needed.
Essential Duties and Responsibilities include the following. Other duties may be assigned
Provide day-to-day, multifunctional business and administrative support.
Respond to general inquiries through answering telephone calls, e-mails or face-to-face communication and direct calls and inquiries to appropriate personnel.
Create, prepare and maintain office files. File and update personnel folders.
Collect and analyze department accounting and budget records. Maintain data to generate reports and presentations. Lead departmental research and projects.
Send, receive and distribute documents, including faxes and correspondence to appropriate department personnel.
Copy, code, and route all P-Card expenditures assigned to the department, as well as, reconcile monthly P-Card statements for staff approval.
Process and maintain department records including invoices, expenses and supply orders.
Provide on-the-job training to lower level staff, as needed.
May interact with vendors and City employees regarding various issues.
May assist with data entry, reconciliation, and verification of payment/invoice authorizations, as needed.
Coordinate the intake and processing of applications for housing and community assistance programs by reviewing applications for completeness, verifying eligibility and supporting documentation, maintaining applicant case files, communicating with applicants regarding missing information.
Enter and process mortgage payment information into the department's financial or program financial system while verifying accuracy and completeness of supporting documentation.
Minimum Qualifications
High School Diploma or General Equivalency Diploma (G.E.D.)
3 years related experience
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications
Education/ Experience:
Some college courses completed or training beyond the high school level
3-5 years experience in bookkeeping, accounting, finance, customer service and/or administrative support
Experience utilizing Workday to process invoices, requisitions, purchase orders, payment requests, and other financial transactions.
Knowledge, Skills & Abilities:
Basic to intermediate knowledge of business practices and procedures
Intermediate skills in PC and systems applications
Excellent customer service and telephone etiquette skills
Proficient organizational skills
Proficient oral and written communications skills
Ability to multitask
Ability to adapt to various working environments
Ability to work independently and/or in a team environment
Ability to work independently and with little to no supervision
Licenses and Certifications
Valid Class C Texas driver's license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.
Garland is where things are made. Products, careers and opportunities are made here. Friendships that last a lifetime are made here, and generations of families have made this part of Texas their home.
As early as the mid-1800s, settlers began arriving in what is now Garland. The pioneers found the black soil ideal for cotton and the communities of Duck Creek and Embree thrived on that crop. In 1886, two railroad lines built depots in the area. Eventually those two communities combined and became Garland, officially incorporated in 1891.
Garland enjoys a rich history that has shaped it into the thriving metropolitan-area city that offers its residents and businesses a high quality of life, excellent educational and workforce development opportunities, and is enhanced by community leadership and partners. Garland is proud of its affordable and business-friendly climate.
