Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Department Manager IV - Biological Resource Unit (BRU)

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

LRI AFC / Res-Research Innov and Educ

Job Code

T33049

Shift

Days

Schedule

8:00am-5:00pm

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Department Manager IV, you will manage departmental operations and oversee an annual budget of more than $11.2 million for the Biological Resource Unit (BRU) within Shared Laboratory Resources. In this role, you will partner closely with BRU leadership to lead strategic initiatives, oversee workflow planning, process improvements, scheduling, and facility operations across five locations while driving operational efficiency and regulatory compliance.

You will oversee employee HR and Annual Performance Review (APR) processes, including recruitment, onboarding, and offboarding, ensuring compliance with policies and the high-security standards required for research environments. Additionally, you will support capital planning, renovation and construction projects, lead continuous improvement initiatives, supervise specialty service teams, and serve as a backup to the Facilities Manager while helping the BRU achieve operational goals and key performance metrics.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

• Manage department personnel and operations, including staffing, training, workflow analysis and performance management.

• Manage staffing to ensure appropriate allocation and compliance with goals and objectives.

• Monitor quality and financial performance.

• Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.

• Recommend enhancement and cost saving strategies.

• Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.

• Develop, monitor and implement programs to enhance customer service, enhance skills and improve scope of service.

• Participate in managers’ meetings and relevant committees as assigned.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Health Administration, Business Administration or a related field and six years of supervisory or management experience

• OR Master’s Degree and five years of experience

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience

• Project Management experience (major projects, including renovations)

• Change Management experience

Physical Requirements:

• Manual dexterity sufficient to operate office equipment.

• May require extended periods of sitting, standing and walking.

• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.

• Ability to clearly communicate by phone and in person.

• May occasionally lift up to 25 pounds.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.