Department Manager I
Port St Lucie
Saint Lucie West Med Center
Parent-Cleveland Clinic Martin Health
000319
Days
8:00am-6:00pm
Join the Cleveland Clinic team at St. Lucie West Medical Center, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic Florida is looking to add a Department Manager I to the team who will overseeSt. Lucie WestMedical Centeralong with the future Family Health Center (FHC) being built on Becker Road, with a projected opening date in 2027.The St. Lucie West location is a multi-specialty FHC attached to an Emergency Room with teams supporting all aspects of patient registration, check-in, check-out, scheduling and all associated responsibilities and tasks.In this role, you will standardize workflows to reduce barriers to achieving metrics, involve yourself in caregiverescalationsand work through HR processesregardingstaffing,performanceand patient experience. It will be your goal to ensure that caregivers and providers have the support,toolsand resources to help meet patient needs, requiring this caregiver to be emotionally intelligent, comfortable leadingchangeand driven for results. Through this opportunity, you will find various development programs and courses, allowing you to expand your breadth of capabilities at an elite healthcare organization.
A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM. Availability to virtually support teams on Saturdays and evenings will berequired, as needed.
A caregiver who excels in this role will:
Manage department operations and personnel.
Complete staffing, training, workflowanalysisand performance management.
Manage staffing to ensureappropriate allocationand compliance with goals andobjectives
Monitor quality and financial performance.
Ensure compliance with government health regulations, JCAHO guidelines, qualityrequirementsand customer service standards.
Recommend enhancement and cost-saving strategies.
Resolve interdepartmental issues to ensure consistency in quality,procedureand policy application.
Develop, monitor and implement programs to enhance customer service, developskillsand improve scope of service.
Analyze programs and make improvements.
Participate in manager meetings and relevant committees as assigned by Director.
Minimum qualifications for the ideal future caregiver include:
Associate’s Degreeand three years of team lead,supervisoror manager experience
ORHigh School Diploma/GED and five years of experience
ORBachelor’s Degreeand one year of experience
Preferred qualifications for the ideal future caregiver include:
Bachelor’s Degree in Health Administration, Business Administration or a related field
Healthcare experience
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
