Job Description
Who we are:
Delta Co-op does business differently. As a co-operative, we believe in working together to provide an exceptional experience to customers and members to enhance the success and vibrancy of our communities, deliver profits back and invest in sustainable growth.
What you’ll do:
Ensure consistent, scalable and profitable operations in the Unity Grocery Dept, with the goal of continually improving operations. Responsible for purchasing and marketing products and department merchandising. Manage relationships with vendors, manage expenses according to budget, increase revenue, and ensure a superior customer experience.
- Responsible for the day-to-day execution of tasks and may be involved in the planning for the direction of their department.
- Achieve budgeted goals related to sales, margin, expenses, and inventory and execute sales strategies that support the Co-op's vision.
- Achieve established objectives in terms of brand, service levels, quality, and timeliness of delivery and identify areas for improvement.
- Recruit, train, develop, coach, and motivate the department team while fostering a positive work environment that enables the engagement of all team members in the pursuit of desired results.
- Prepares, administers and achieves budgeted department goals related to pricing, sales, margin, expenses and inventory.
- Ensures the efficient operation of the department to achieve all financial targets.
- Analyze period-end statements, identify if corrective action is required, and provide recommendations to the Store Manager.
- Assist the Store Manager in communicating operational requirements, operational changes, and translate the vision into departmental initiatives.
- Provide recommendations and supports internal pricing, promotion and product policies in response to local market needs and competition.
- Promote and ensures adherence to brand and merchandising standards, marketing efforts, and image standards.
- Ensures all applicable company policies and procedures are communicated and adhered to and ensure safety and regulatory requirements and procedures are implemented and maintained.
- Provide leadership to the department, including goal setting, scheduling and assigning work, performance management, training and development of team members.
- Applies operational knowledge in key performance areas to oversee the allocation of team assignments to achieve department objectives.
- Ensures prompt, efficient, and friendly customer service is provided at all times. Maintains high customer service levels to ensure customer satisfaction and identifies areas for improvement. Ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner. Take corrective action with team members if the established standards are not being met.
Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Who you are:
You have a proven career in Retail Store Operations and:
What we offer:
Co-op values all employees and offers a compensation package incorporating a competitive salary that includes a short-term incentive plan, a comprehensive benefits package, which includes extended medical, dental, and vision. We also provide group life insurance, short and long-term disability, and a competitive employer contributed pension plan (6% match), and recognition programs. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
Apply online at deltaco-op.crs Careers or contact us at hr@delta.crs for more information.
