Job Description

Job Profile:

HR Services Specialist 2

Job Family:

HR Services

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Performs human resources activities in the areas of recruitment, retention, benefits, and troubleshooting payroll issues. Provides services as a resource contact disseminating information on rules, regulations, procedures, and statutes.

Job Description:

Salary: $55,000 - $65,000 per year; DOE

Student Connection and Community (SCC), within Educational Outreach and Student Services (EOSS), is seeking an experienced and highly organized Human Resources Specialist Sr. to provide comprehensive human resources support for a dynamic, multi-campus student services unit.

The HR Specialist Sr. serves as a key resource to SCC leadership, supervisors, and staff, supporting recruitment and staffing, employee transactions, payroll, onboarding and offboarding, personnel records, compliance, and other employee lifecycle processes. Working collaboratively with SCC leadership, EOSS partners, and the Office of Human Resources (OHR), this position helps ensure timely, consistent, and effective HR practices across the unit.

Student Connection and Community supports a broad portfolio of student experiences and services across ASU locations. The HR Specialist Sr. will support a workforce operating across multiple programs and locations and will assist leaders and employees in navigating university HR processes, policies, systems, and resources. The position requires strong organizational and problem-solving skills, attention to detail, sound judgment, and the ability to independently manage multiple priorities while maintaining collaborative working relationships.

What’s in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.
• Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.

Currently hiring for the following shift: Monday – Friday 8:00am - 5:00pm

Essential Duties:

Recruitment, Staffing and Onboarding

• Manage and coordinate full-cycle recruitment processes for assigned SCC positions.
• Partner with SCC leadership and supervisors to identify staffing needs, position requirements, recruitment strategies, and hiring timelines.
• Guide hiring managers through university recruitment and selection processes, including requisitions, search processes, candidate review, interviews, selection, and hiring documentation.
• Develop and maintain consistent SCC hiring resources, processes, timelines, and tools to support effective and equitable search processes across the unit.
• Support the development of interview questions, search committee resources, candidate evaluation processes, and other hiring materials, in coordination with applicable university guidance.
• Coordinate onboarding activities and resources to support successful transitions into SCC.
• Track vacancies and active searches across SCC and provide leadership with updates regarding recruitment progress and anticipated staffing transitions.
• Serve as a liaison between SCC leadership, hiring managers, EOSS partners, and OHR throughout recruitment and hiring processes.

HR Transactions and Employee Lifecycle Support

• Process employee transactions including promotions, reassignments, salary changes, supplemental/additional payments, and terminations.
• Ensure timely submission, tracking, and approval of HR transactions in accordance with university policies and procedures.
• Provide HR support throughout the employee lifecycle, including hiring, onboarding, employment changes, performance development processes, and offboarding.
• Serve as a resource to SCC supervisors and employees regarding university HR policies, procedures, systems, and available resources.
• Coordinate with SCC leadership, EOSS partners, and OHR Benefits regarding employee benefits and leaves of absence, as appropriate.
• Maintain personnel documentation and records in accordance with applicable university requirements and retention practices.

Payroll, Compliance and Records

• Collaborate with SCC supervisors and employees to support accurate and timely submission and approval of staff time entries and exceptions.
• Serve as an initial resource for payroll questions and discrepancies and collaborate with OHR and other university partners to resolve issues.
• Support payroll reconciliation processes and prepare documentation in response to internal and external audit requests.
• Monitor HR processes and documentation to support compliance with university policies and applicable requirements.
• Maintain accurate HR records, tracking tools, and documentation for the unit.
• Identify and communicate upcoming deadlines, required actions, and HR-related compliance needs to appropriate SCC leadership and staff.

SCC Partnership and Organizational Support

• Serve as a primary HR resource for Student Connection and Community leadership, supervisors, and employees.
• Build collaborative working relationships across SCC to understand program operations, staffing structures, and workforce needs.
• Support consistent implementation and communication of HR processes and practices across SCC programs and ASU locations.
• Develop and maintain HR resources, process guides, tracking tools, and timelines that support effective unit operations.
• Identify opportunities to improve HR workflows, communication, documentation, and consistency across the unit.
• Partner with leadership to support staffing transitions, organizational changes, and evolving workforce needs.
• Coordinate with EOSS and university HR partners to research and resolve HR questions and appropriately connect or escalate complex matters.
• Participate in SCC, EOSS, and university meetings and initiatives as appropriate to represent HR operational needs and support collaborative planning.
• Support special projects and initiatives related to employee experience, staff development, organizational effectiveness, and unit operations.
• Perform other duties as assigned to support continuity of SCC operations and customer service needs.

Desired Qualifications:

• Knowledge of the full recruitment and employee lifecycle.
• Experience supporting recruitment, hiring, onboarding, employee changes, and offboarding processes.
• Experience processing a high volume of HR or administrative transactions with accuracy and attention to detail.
• Experience supporting HR operations within a complex, decentralized, or multi-unit organization.
• Experience interpreting and communicating organizational policies, procedures, and processes to supervisors and employees.
• Experience establishing priorities and managing multiple concurrent deadlines and requests.
• Experience developing or improving administrative processes, procedures, documentation, or tracking systems.
• Demonstrated ability to establish and maintain effective working relationships with leadership, supervisors, employees, and organizational partners.
• Demonstrated commitment to quality customer service.
• Evidence of effective communication skills.
• Experience handling sensitive and confidential information.
• Demonstrated ability to work independently, exercise sound judgment, and appropriately escalate complex matters.
• Experience using Microsoft Excel, Outlook, Word, Google Workspace, AirTable, or similar productivity and tracking tools.

Working Environment:

• Use computers effectively, including inputting, reviewing, maintaining, and retrieving information and working for extended periods using a computer, keyboard, and associated peripherals.
• Position is primarily based at the Tempe campus with periodic travel between ASU locations.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.