Job Description

Denver (Western Region) - Medical Device Field Reimbursement Manager

*Must be located west of the Mississippi River, preferably California, Oregon, Washington, Arizona, Texas or Utah.

Your Purpose

You will be responsible for the management and execution of field reimbursement strategies and tactics to facilitate patient access to the Company's medical device products. You will assist in mitigating reimbursement barriers for providers, and for optimizing market access. You will be the collaborative bridge between the field Sales Team and strategic decision makers working closely with clinicians, administrators, and sales and marketing teams.

This is a highly customer-facing role, with a strong focus on day-to-day account support, provider education and case progression. The Field Reimbursement Manager will engage directly with customers across multiple touchpoints, serving as a key resource for reimbursement-related education and execution with assigned accounts.

Your Responsibilities

• Serve as a primary field reimbursement contact for assigned accounts, supporting a high volume of customer interactions (e.g., provider offices, ASC, and hospital administrators)
• Conduct daily customer calls and training, including education and onboarding
• Provider and facility-level financial/reimbursement education
• Coding, billing and documentation guidance
• Support and participate in meetings with hospital and ASC stakeholders by reinforcing reimbursement and program fundamentals
• Assist provider offices in navigating the reimbursement lifecycle, including prior authorizations, appeals, and claim follow-up
• Provide real-time troubleshooting and support for reimbursement related questions and barriers
• Partner with sales team to support account onboarding, early case execution, and ongoing program adoption
• Proactively engage commercial insurance Medical Directors, and medical policy decision-makers, to positively impact coverage for Company's medical device product
• Proactively engage Medicare Contractor Medical Directors (CMDs), and medical decision-makers at regional MACs, to positively impact coverage for Company's medical device products.

Your Skills Needed

• Bachelor's degree
• 5+ years of medical device reimbursement, market access and/or health economics experience.
• Understand medical reimbursement (billing, coding, coverage, and payment) in the healthcare system & experience with unlisted codes (e.g., 27599), and new technology codes (e.g., “C” codes)
• Understand typical VAC processes.
• Demonstrate knowledge and experience with US private payors and Medicare coverage and payment.
• Experience proactively reaching out to payors to positively impact coverage preferred.
• High level of interpersonal skills: influencing, resolving conflict, and creative problem solving.
• Must be an excellent communicator and educator.
• Strong written, verbal and presentation skills
• Previous experience working closely and collaboratively with field sales teams.
• Comfortable working virtually, with flexible workplace arrangements and business virtual technologies.
• The ability to manage complex problems and projects while exercising independent decision-making and analytical thinking skills, with minimal supervision.
• This position is field based. Ability to travel up to 50% of the time.
• Proximity to major airport preferred.