Job Description

Are You Looking for an Amazing, Family-Oriented Practice to Join?

We’re looking for a warm, upbeat, and patient-focused Dental Treatment Coordinator to join our team!

If you love connecting with people, creating positive patient experiences, and being part of a fun, supportive dental family, we’d love to meet you!

The Dental Treatment Coordinator is responsible for guiding patients through their dental treatment journey from diagnosis and treatment planning through scheduling and completion of care. This position works closely with dentists, clinical staff, patients, and insurance companies to ensure patients understand their recommended treatment, financial responsibilities, and next steps.

Responsibilities

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

Qualifications

• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.