Job Description

Treatment Coordinator

Alpha Dental Care:

• Market Harborough
• Ditchfield
• Charnwood

• Monday-Friday 9.00-5.00 (1 hour lunch) Sat 8.30-2.00 Total: 40.4 hours
• £14.50 per hour + Quarterly Bonus + Exceptional Career Development
• Must be able to travel between sites and work Saturdays

This Isn't Just Another TCO Role

We're looking for a confident, commercially minded Treatment Coordinator who thrives on building relationships, guiding patients through transformational treatment journeys, and helping patients make life-changing decisions with confidence.

If you're ambitious, motivated by success, and want to be part of a practice that is growing rapidly and setting new standards in private dentistry, we want to hear from you.

Who Will Thrive In This Role?

You could be an experienced Treatment Coordinator or a highly accomplished Dental Nurse ready to take the next step in your career.

The ideal candidate will be:

• Experienced within private dentistry
• Knowledgeable in implants, restorative and cosmetic treatments
• Confident discussing complex treatment plans and patient finance options
• Commercially aware and motivated by achieving targets and KPIs
• Exceptional at building trust and rapport with patients
• Professional, resilient and highly organised
• Comfortable working alongside high-performing clinicians who have exceptionally high standards
• Able to manage multiple patient journeys simultaneously
• Passionate about delivering an outstanding patient experience from consultation through to completion

Your Impact

As Treatment Coordinator, you will play a pivotal role in the success of the practice.

You will:

• Guide patients through every stage of their treatment journey
• Present treatment options clearly and confidently
• Discuss finance solutions and support case acceptance
• Convert enquiries into committed treatment plans
• Build long-term patient relationships based on trust and confidence
• Support the clinician in delivering a seamless patient experience
• Monitor performance metrics and contribute to practice growth
• Act as the key link between clinician, patient and wider practice team

This role requires someone who genuinely enjoys helping people make important decisions and who takes pride in seeing treatment plans progress from initial consultation through to life changing results.

What We Offer

At Riverdale Healthcare, we believe exceptional people deserve exceptional support.

Benefits include:

• £14.50 per hour
• Quarterly performance bonus
• GDC registration paid
• Indemnity cover provided
• 21 days annual leave plus bank holidays
• Additional leave for long service
• Workplace pension (NEST)
• Employee discount platform
• Refer-a-friend scheme with rewards up to £7,500
• Ongoing professional development and career progression opportunities

Could This Be You?

To be successful, you'll ideally have:

• GDC registration
• More than two years' post-qualification experience or senior dental nursing experience
• Up-to-date Hepatitis B and immunisations
• Experience within private dentistry and the standards required
• A genuine passion for patient care and relationship building
• The confidence to influence, communicate and guide patients effectively
• Ability to travel between sites and work Saturdays

If you're ready to take your career to the next level and become part of something exceptional, we'd love to hear from you.

Apply now and join the team at Alpha Dental Care!