Job Description

Job Summary

We are looking for a Dental Telephone to work in progressive, state of the art specialist offices, with great pay and benefits. This position will be Full-Time at our North Central Location located at 9948 153 Ave NW. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

• Answering incoming calls
• Directing calls through switchboard as needed
• Receive and deliver patient messages
• Log calls and requests
• Monitor telephone operating systems
• Booking patients
• Provide excellent customer service to patients over the phone

Qualifications and Skills:

• Call center experience
• Experience with Reception/Administrative work, preferably in dental
• Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
• Excellent communication skills
• Ability to work in a fast paced environment
• Availability to work during applicable business hours
• Ability to work well with children of all ages
• English proficient in speaking and writing
• Excellent customer care skills in person and on the phone
• Must be willing to travel between multiple offices within the city (during training period)

This position offers:

• Professional clinical teams
• Full–time hours
• Pay based on experience

Benefits

• Vacation pay
• Free uniforms
• Benefit package
• Bonus pay

Job Type: Full-time