Job Description

The Role - Dental Nurse at Angle House Islington

We are looking for a Dental Receptionist, who wants to be a big part of the Angle House success story. Our Dental Nurses and Orthodontists rely on Dental Receptionists to assist with a range of administrative tasks while providing fantastic customer service to our patients.

You’ll also have the chance to develop new skills. We’re big on promoting people from within, so there’ll be plenty of scope for progression if you want to broaden your horizons.

This role is part-time, 32 hours a week, available between 08:30 and 19:00 and occasional Saturday (9:00 - 14:00)

Why work with us?

• Bonus scheme (subject to eligibility)
• Private medical cover (after 1 year of service)
• Great working environment
• Friendly and supportive team
• Training and development opportunities
• Enhanced pension scheme (after 2 years of service)
• Social events (online at present)
• Work-life balance

Main duties:

• Supporting the Practice Manager and Dental Nurses with the smooth running of the practice operations in line with our values, mission statement, and procedures - is a true host!
• Ensure a welcoming and caring environment for patients, work colleagues, and visitors
• Responding to patients' queries over the phone and via email in a warm, courteous manner
• Efficiently booking / re-booking / cancelling appointments
• Maintaining and updating patients' records

Requirements:

• Experience using SOE or Dentally
• 1 year of dental reception experience
• Understanding of patient diary management
• Excellent written and verbal communication skills
• Ability to efficiently multitask

About us:

Established in 1988, Angle House has several multi-disciplinary specialist dental practices across London. In each practice, a team of expert orthodontic professionals works together to provide excellent orthodontic care for our patients. We are passionate about what we do and want our patients to experience a courteous, caring, friendly and safe environment where patients' smiles and dental health are our priority.