Job Description

• Experienced Dental Receptionist (2+ years experience)

• Tracker (can be trained but an asset if you know software)

• Mondays or Fridays off
• Mon to Thurs 8-6
• Fri. 8-3
• Sat 8-3 (Alternating)

• $27.00 - $31.00 per hour depending on experience and performance

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person 
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Keep track of supplies and order supplies as needed
• Deal with couriers and labs etc.
• Make sure waiting room and reception area is clean and tidy

• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurately