Job Description

Job Location: GEORGE STREET - YORK, PA 17401
Position Type: Full Time
Travel Percentage: Up to 50% Family First Health is seeking a Dental Reception Specialist for our George Street York office. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn.  As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.
This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.
A qualified Dental Receptionist should have:
Working knowledge of dental terminology
Ability to build relationships with patients
Computer proficiency and the ability to learn new programs
Previous work experience in a medical/dental practice is a plus
KNOWLEDGE/SKILLS/ABILITIES
- High School Diploma or GED, or any equivalent combination of training and experience
- Knowledge of computer software applications (Microsoft Office Applications, others)
- Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
- Excellent customer service skills
- Skill in operating office equipment
- Proficient keyboarding skills
- Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
- Ability to work in, and respond to demanding environment
- Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
- Ability to work efficiently and accurately with strong attention to detail
- Ability to sort and file materials correctly by alphabetic or numeric systems
- Ability to establish and maintain effective working relationships with patients, employees, and the public
- Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks
PHYSICAL DEMANDS
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as:
- Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
- Requires correct vision and hearing to normal range
- Occasional bending, stooping, crouching, or kneeling
- Frequent standing and walking
- Frequent turning and reaching
- Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions
- Frequent competing demands, frequent changes, delays, or unexpected events
Employee Benefits
- 3 Weeks of Accrued Paid Vacation per year
- 9 Days of Accrued Paid Sick Leave Time per year
- 4 Personal Days per year
- No Late Evenings or Weekend Hours
- Paid Time Off on Holidays
- Health, Dental, & Vision Insurance Plans
- Short/Long Term Disability and Life Insurance
- 403(b) Retirement Plan
- Tuition Reimbursement Opportunities
- Attention to work-life balance
- Opportunity for growth and advancement
- And More!