Job Description

Dental Office Manager - Pleasant Ridge Family Dentistry

We are looking for an experienced and motivated Office Manager to join our Pleasant Ridge dental team. This is a great opportunity for a confident leader who enjoys working with people, developing teams, and helping a dental practice achieve its operational and financial goals.

The ideal candidate will be organized, self-motivated, and comfortable working independently while providing exceptional support to both patients and team members.

Schedule

• Monday: 10:00 AM–7:00 PM
• Tuesday: 8:00 AM–5:00 PM
• Wednesday: 8:00 AM–5:00 PM
• Thursday: 8:00 AM–4:00 PM
• Friday: 8:00 AM–2:00 PM

Key Responsibilities

• Lead and support the day-to-day operations of the dental office
• Train, coach, and develop team members to help them succeed
• Create a positive, collaborative, and patient-focused office environment
• Provide legendary customer experiences and ensure patients feel valued and cared for
• Monitor and support practice revenue and profitability goals
• Maintain a 98% collections rate through effective billing and collections processes
• Identify opportunities to improve office performance, efficiency, and patient satisfaction
• Partner with the clinical and administrative teams to ensure smooth daily operations
• Address operational challenges and make decisions independently when needed
• Help ensure the practice is appropriately staffed and running efficiently
• Support scheduling, patient flow, and overall front-office operations

Qualifications

• Previous dental office management experience required
• Strong leadership and team development skills
• Ability to work independently and make sound decisions
• Strong understanding of practice operations, revenue, and collections
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to motivate and hold team members accountable
• Customer-service focused with a passion for creating positive patient experiences
• Comfortable working in a fast-paced dental environment
• Strong problem-solving and multitasking abilities

Why Join Us?

• Competitive pay
• Opportunity to lead and develop a talented dental team
• Opportunity for professional growth and career development
• A supportive and collaborative work environment
• The chance to be part of a close-knit team committed to delivering exceptional patient care
• A modern, state-of-the-art facility equipped with the latest advancements in dental technology

If you’re an experienced dental office leader who is passionate about developing teams, improving practice performance, and creating exceptional patient experiences, we’d love to hear from you!

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