Job Description

Posting number: 202500413

Department: Academic Affairs

Division: School of Health Sciences & Wellness

Job classification: Specialist/Clinic Manager, Dental Hygiene

Posting type: Open

Categories: Health Care Support

• Hours of Work: Monday - Friday 8:00 am - 5:00 pm.
• Screening will begin ASAP and continue until the position is filled.
• Start date to be determined, but as soon as practicable after the hiring/interview process.

Salary and Benefits: This is a full-time, benefited Staff, S29 level position. Starting wage range: $22.40 - $27.44/hourly, depending upon experience.

• Educational Benefits for the employees and dependents
• Tuition Reimbursement
• 15 – 18 Paid Holiday/Closure Days
• Three Paid Personal Days
• Healthcare/Dental/Vision/Life Insurance
• Generous Retirement Benefits - 14.62% Employer Paid/4% Employee Paid
• Paid Vacation and Sick Leave
• Onsite Childcare Center
• Professional Development Opportunities

The Clinic Coordinator ensures the smooth and effective operation of the LCCC dental hygiene clinic by fostering efficient patient flow, delivering high-quality customer service, and supporting both clinical and educational functions. This role contributes to student success and program excellence by maintaining organized systems, coordinating resources, and upholding compliance with institutional, state, and federal standards. As a proactive leader with strong organizational and problem-solving skills, Clinic Coordinator advances the clinic’s mission by creating an environment where faculty, staff, students, and patients experience reliable support, professional service, and well-managed operations.

Examples of duties

ESSENTIAL FUNCTIONS: – this position is non-exempt, i.e., is eligible for compensatory or overtime pay provisions of the FLSA. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).

To perform successfully in this position, an individual must be able to perform principal responsibilities satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion; reasonable accommodations may be made to enable individuals with disabilities to perform the principal responsibilities.
Clinical Operations Management: Ensure efficient clinic operations that enhance the patient experience and support effective delivery of care.

• Ensure efficient patient flow and a welcoming clinic environment that supports high-quality care and customer service
• Coordinate and schedule appointments with dentists, faculty, patients, and student-related activities. Confirm and/or cancel appointments as necessary.
• Answer calls and respond to general inquiries and requests for information, from the public or other technical colleges, regarding program or clinic services or operations
• Maintain reliable systems for scheduling, equipment, and supplies so that clinical operations run smoothly and without interruption.
• Promote a safe and organized clinic environment that meets professional and educational standards.
• Maintain records and process billings
• Handle all patient payments, secure and deposit petty cash, and maintain record of these transactions.
• Maintain and oversee the cleanliness and orderliness of the clinic including picking up trash, straightening room, and ensuring sanitary conditions in accordance with established health and safety standards

Program and Educational Support: Facilitate student and faculty success through effective coordination of scheduling, records management, supplies, and program operation.

• Support student learning and faculty effectiveness by coordinating program schedules, resources, and records.
• Facilitate program meetings and communications to strengthen collaboration and alignment among faculty, staff, and students.
• Order and assign radiography monitoring badges for faculty, dentists, and students. Submit badges for ongoing monitoring on a monthly basis. Dispense prescribed radiography film to students
• Assist students in the scheduling process, patient recordkeeping, and in explaining, demonstrating, and using sterilizer and other equipment

Compliance and Quality Assurance Ensure adherence to policies, standards, and accreditation requirements, resulting in compliant, high-quality, and accountable practices.

• Uphold federal, state, and institutional standards (e.g., OSHA, HIPAA, College policies) to ensure clinic and program compliance.
• Maintain accurate documentation and systems that support accountability, accreditation, and continuous improvement.
• Monitor clinic practices to identify and address risks, ensuring a safe and ethical environment for all stakeholders.
• Sterilize, wrap, and ensure the proper storage of hand instruments in accordance with established health and safety standards.

Administrative and Resource Coordination: Provide coordinated administrative support that enables effective program leadership, faculty success, and efficient daily operations.

• Provide consistent support to the Program Director and faculty by managing resources, logistics, and information flow.
• Oversee equipment, supply, and inventory processes to ensure resources are available and cost-effective. Inventory, obtain quotes, order, stock, and maintain supplies.
• Maintain organized systems that improve efficiency, accuracy, and accessibility of program and clinic operations.

Leadership and Collaboration: Promote a collaborative and professional work environment that supports effective communication, teamwork, and organizational structure.

• Foster a culture of teamwork, respect, and professionalism among students, staff, and faculty.
• Anticipate and resolve operational challenges through proactive communication and problem-solving.
• Represent the clinic with a customer-focused mindset, ensuring positive experiences for patients, students, and colleagues.

Other responsibilities may be assigned based on contemporary institutional needs.

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge

• Regulatory Compliance – Knowledge of laws, regulations, and standards relevant to clinical and educational environments (e.g., OSHA, HIPAA, FERPA, Title IX).
• Administrative – Knowledge of office procedures, records management, and workplace terminology.
• Computers – Operation of computers and proficiency with office and clinic software (e.g., Microsoft Office Suite, Outlook, dental management systems).
• Customer and Personal Service – Principles of service excellence, needs assessment, and quality standards.
• Inventory and Resource Management – Methods for maintaining supplies, equipment, and resources efficiently.

Skills

• Communication - Clear and professional oral and written communication tailored to diverse audiences.
• Problem Solving and Critical Thinking - Identifying issues, evaluating options, and implementing solutions.
• Interpersonal Skills – Building relationships, managing dynamics, and fostering collaboration.
• Records Management – Maintaining accurate, accessible, and secure program and clinic records.
• Technical Skills – Applying knowledge of dental equipment, sterilization, and safety procedures.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Communication – Strong verbal and written communication skills, including the capacity to convey complex information clearly.
• Equipment Maintenance – Monitoring and performing routine upkeep to ensure reliable operations.

Abilities

• Attention to Detail – Ensuring accuracy, compliance, and quality in all aspects of work.
• Professionalism and Emotional Intelligence – Representing the program with maturity, adaptability, discretion, and respect for confidentiality.
• Teamwork and Leadership – Contributing to a positive, collaborative work environment and supporting group goals.
• Learning Agility – Applying new information to improve current processes and future decision-making.
• Judgment and Decision-Making – Weighing costs, benefits, and risks to determine appropriate actions.
• Originality – Developing creative and effective approaches to operational and program challenges.

PHYSICAL/MENTAL DEMANDS:

To successfully perform the essential functions of this position, an employee must be able to:

• Comply with highly inflexible deadlines
• Adapt to a variable work schedule as needed.
• Frequently move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities.
• Engage in multiple/daily instances of prolonged sitting, standing, bending, kneeling, twisting, climbing and carrying of objects.
• Frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• Potential exposure to harsh chemicals and bloodborne pathogens.
• Ability to effectively listen and perceive the nature of sounds and spoken words at normal speaking levels with or without correction.

NOTE: This position description is a general description; it is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of the College are expected to perform other tasks as assigned by their respective supervisor/manager regardless of job title or routine job duties.

Qualifications

Minimum Qualifications

• High School Diploma
• One year of dental or medical office experience
• Proficient use of common office software systems, communication in a high-paced environment, and excellent customer service skills
• Current CPR certification
• Current on applicable immunizations (i.e., Hepatitis B, Influenza, MMR, Tetanus, etc.)

Preferred Qualifications

• Two years of experience in a high-volume dental practice to include office management, inventory, use of office software, billing, customer service, and office organizational support.
• Knowledge of dental software programs

Supplemental information

If you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.

LCCC DOES NOT SPONSOR H1B VISAS.

Equal Opportunity Employer

Laramie County Community College is an EEO/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, age, physical or mental disability, or covered veteran status.

The college has a designated person to monitor compliance and to answer any questions regarding the college's nondiscrimination policies. Please contact: Title IX, Title VI, and ADA Coordinator, Suite 205, Clay Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307.778.1144, NDS@lccc.wy.edu. Contact information for the regional Office for Civil Rights is: Office for Civil Rights, Denver Office, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, 303.844.5695, OCR.Denver@ed.gov. Updated 6/2025.

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.