Job Description

Company

Overview

Dental Patient Coordinator – Full-Time

Hourly Pay: $23.00–$28.00 per hour, depending on experience and qualifications

Schedule: Monday–Thursday, 8:00 AM–5:00 PM; Fridays as needed for training and administrative dutiesEmployment Type: Full-TimeBenefits: Full benefits package for full-time employees

About Our Practice

38th Modern Dental, located in the Highlands is a single-doctor general dentistry practice providing personalized, high-quality dental care in a professional and patient-focused environment. Our practice operates on a PPO and fee-for-service (FFS) basis, and we value strong communication, attention to detail, teamwork, and an exceptional patient experience.

We are seeking an experienced, polished, and organized Dental Patient Coordinator to join our front office team. The ideal candidate has hands-on dental front office experience, a solid understanding of dental insurance verification, and the ability to create a welcoming, professional experience for every patient.

Position Overview

The Dental Patient Coordinator is responsible for managing the day-to-day front office operations and supporting the smooth flow of patient care. This role requires excellent organizational skills, strong written and verbal communication, professionalism, and the ability to manage multiple responsibilities in a busy dental office.

The Dental Patient Coordinator will work closely with and report to the lead general dentist and office manager.

Key Responsibilities

• Greet patients warmly and professionally, creating a positive first impression.
• Manage patient scheduling, appointment confirmations, check-in, and check-out.
• Verify dental insurance eligibility, benefits, limitations, and coverage.
• Review insurance information and communicate benefit estimates and financial responsibilities to patients.
• Maintain accurate patient records, insurance information, and documentation.
• Handle incoming phone calls, emails, patient inquiries, and other front office communications.
• Coordinate treatment appointments and support communication between patients and the clinical team.
• Assist with patient billing, payment collection, account follow-up, and other financial administrative tasks.
• Maintain organized patient files and ensure confidentiality of patient information.
• Support PPO and fee-for-service administrative workflows.
• Assist with daily office administration, reporting, and other operational tasks as assigned.
• Collaborate with the dentist, office manager, and clinical team to maintain an efficient, patient-centered practice.
• Follow established office protocols and applicable privacy and compliance requirements.

Required Qualifications

• Prior dental front office experience is required.
• Hands-on experience with dental insurance verification and benefit breakdowns.
• Strong written and verbal communication skills.
• Professional, polished presentation and excellent interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy office.
• A patient-focused attitude with a commitment to professionalism, service, and confidentiality.
• Dependability, accountability, and the ability to work collaboratively with a small dental team.

Preferred Qualifications

• Experience in a general dentistry practice.
• Familiarity with PPO and fee-for-service dental office workflows.
• Experience with dental scheduling software, patient billing, treatment coordination, and insurance claim processes.
• Experience discussing insurance benefits and estimated patient financial responsibilities.

Compensation and Benefits

• Hourly compensation: $23.00–$28.00 per hour, based on relevant experience and qualifications.
• Full-time benefits: Full benefits package for eligible full-time employees.
• Consistent Monday–Thursday schedule, with Fridays as needed for training and office administrative responsibilities.
• Opportunity to contribute to a close-knit, patient-focused general dentistry practice.

Additional details regarding the benefits package will be discussed during the interview process.

Work Schedule

The regular schedule is Monday through Thursday, 8:00 AM–5:00 PM. Fridays may be required as needed for training, administrative responsibilities, and practice operations.

How to Apply

Please submit your Indeed application and résumé outlining your dental front office experience, insurance verification background, and relevant qualifications. We look forward to connecting with candidates who take pride in providing excellent patient service and supporting an organized, professional dental practice.

Application deadline: Applications will be accepted on an ongoing basis until the position is filled.

Knowledge/Skills/Abilities

We'd love to hear from you if you’re passionate about helping others and ensuring a top-notch patient experience. Apply today and join us at [location name], where we’re making smiles brighter—starting with yours!

Pay Range

USD $23.00 - USD $28.00 /Hr.