ProMedica

Dental Call Center Specialist - HRI Dental

ProMedica  •  United States (Onsite)  •  11 hours ago
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Job Description

Location:

HRI Dental

Department:

Health Services

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support.

You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions.

The above is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

SCHEDULE

  • Monday- Friday 8am - 5pm CST

REQUIREMENTS

  • High School diploma or equivalent

PREFERRED REQUIREMENTS

  • 1-2 years experience in telephone sales or telephone-based customer service

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org


Equal Opportunity Employer/Drug-Free Workplace

ProMedica

About ProMedica

ProMedica is a mission-based, not-for-profit health care organization headquartered in Toledo, Ohio. The organization serves communities in 17 states and employs approximately 19,000 people. It offers acute and ambulatory care, a dental and vision plan, and post-acute and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization has 2,500+ physicians and advanced practice providers with privileges and 1,300+ health care providers employed by ProMedica Physicians. Driven by its Mission to improve health and well-being, ProMedica has been nationally recognized for its top-tier clinical excellence and efforts to address social determinants of health.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Toledo, Ohio
Year Founded
1986
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