Job Description

Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone’s life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you’re passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you’ll fit right in!

We offer:

• Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible!
• Flexible schedule that promotes a healthy work life balance!
• Competitive wages!
• Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date!
• Retirement Plan 403(b) with a competitive company match
• Organizational support of continuing education and professional development!
• Company paid life Insurance!
• Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays!

Assists dentists and dental hygienists in providing oral care to patients. Assists in general operation, maintenance of inventory, and housekeeping as it pertains to infection and exposure control.

Job Responsibilities:

Customer Service:

• Greets, seats and inquiries about patient needs
• Informs provider of patient status including medical history, presenting complaints and concerns.
• Dismisses patient when provider has completed treatment

Assisting Techniques:

• Under the direction of the Dentist, pours models, trims study models and box impressions with wax.
• Assists in oral surgery, preventative, and restorative dentistry.
• Assists Dentist and Dental Hygienists at chair side by:
• Setting up appropriate trays and materials
• Preparing operatory
• Informing provider of patient status including medical history, presenting complaints and concerns
• Utilizing four-handed assisting technique
• Preparing and processes dental materials
• Completing simple dental repairs

Radiographs:

• Takes radiographs per order/protocol
• Mounts in computer prints using digital technology
• Maintains adequate radiograph supplies
• Takes accurate radiography including contrast, no cone cutting, etc.
• Records radiographs appropriately in patients electronic record.

Dental Record:

• Maintains and respects confidentiality
• Determines appropriateness of releasing professional information using established guidelines
• Utilizes appropriate dental terms and abbreviations
• Reviews health history
• Takes appropriate vital signs at every visit
• Takes dental/periodontal dictation as needed from the dentist or hygienist
• Documents patient complaints
• Documents radiographs taken
• Enters information into EHR
• Fills out appropriate consent forms and has ready for dentist to sign

NYSDOH and OSHA guidelines:

• Attends annual in-service program on hazardous substance and infection control.
• Proper handling of hazardous substances
• Proper handling of infectious waste
• Utilizes universal precautions/adhere to all exposure control protocols
• Wears appropriate personal protective equipment
• Proper handling of sharps and sharps containers
• Cleans and sterilizes equipment according to infection control/sterilization policies and procedures, and manufacturer’s instructions for use
• Maintains current Red Cross/American Heart Association CPR Certification

Maintenance:

• Changes alginate tray solutions and ultrasonic solutions as needed.
• Cleans and disinfects operatories between patients
• Maintains a supply of tray set ups
• Keeps all logs: ie: autoclave, refrigerator, etc. up to date
• Cleans and lubricates high and slow speed hand pieces
• Cleans and disposes of burs according to procedure.
• Assists with the inventory control system and restocking the laboratory.
• Runs appropriate solution through HVE system at end of day
• Checks expiration dates on sterilized instruments
• Turns equipment on and off at the beginning and end of day
• Maintains a safe, clean, and orderly work area

Communication/Participation:

• Communicates effectively with patients, members of the dental team, administrative team and co-workers in other departments
• Actively participates in group problem solving
• Attends departmental and organizational meetings
• Participates in quality assurances and continuous improvement activities
• Any other reasonable requests from management

Requirements

Skills/Qualifications:

• Willingness to provide exceptional care
• Basic computer literacy

Education/Experience:

• High School diploma or equivalent.
• Completion of a recognized dental assisting program preferred
• Prior dental assisting experience preferred

Comprehensive Benefits:

• Health / Dental /Vision Insurance
• Retirement Plan
• Tuition Reimbursement
• Public Service Loan Forgiveness
• Generous Time Off