Job Description
Get to Know Us:
Here at Township Road Family Dental Centre, we have a combined 24 years of experiencebetweenour doctors. This allows us to provide our patients with quality dental care that fitsall oftheir unique and individual needs! Our qualified team of dental professionals offer a wide range of services such as general, cosmetic, surgical, and much more! Emergency services are also provided to patients in need of urgent dental care, even on the same day.
We pride ourselves on providing quality dental care and 4.9stars on google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the Dentalcorpnetwork, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians as well as having greater access to advanced treatment technologies, training & development, and professional support.
Convenientlylocatedin Leduc, only 20 minutes south of Edmonton!
Schedule:
- Monday 12:00pm to 8:00pm
- Tuesday 9:00am to 5:00pm
- Wednesday 9:00am to 5:00pm
- Thursday 9:00am to 5:00pm
- Friday 8:00am to 3:00pm
What Sets Us Apart:
- Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
- Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
- Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
- Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
Your Role:
- Welcome andassistpatients upon arrival, creating a warm and positive first impression
- Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
- Effectively manage the recall system andmaintainaccurate, up-to-date patient records
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
- Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner
About You:
- Minimum 1 year ofDental Administrationexperienceisrequired
- Experience with dental software programs isrequired
- Clinical backgroundis considered anasset
Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
