It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Looking for a new career that impacts lives by creating smiles for a lifetime? Rock Dental Brands has an exciting opportunity for a talented and self-motivated individual to become a member of our team. The position of the Dental Claims Follow Up is to ensure insurance dental claims are paid in an accurate and timely manner. Daily tasks and responsibilities listed below are just a few of the responsibilities for this position and are subject to change upon short notice.
Responsibilities:
Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims >30 days in a timely manner
Reviewing claims submission for accuracy
Professionally and efficiently notifying the appropriate office staff of any issues hindering claims payment
Assisting with Carrier updates
Assisting and fee schedule updates
Identify unclean claim trends and quickly determine resolution
Swiftly documenting self-reporting on incorrect insurance payments
Submitting refunds request for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Reviewing insurance benefits for accuracy
Notifying the office of any account credits
Assist office staff with any billing and claims issues
Assist with special projects and other assignments delegated by management
You Must Have:
Excellent communication skills
Comprehensive knowledge of insurance plans, member eligibility and dental billing is preferred
Proficient in Excel
Strong problem solving and research skills
Must be analytical and detailed oriented
Nice to Have:
Understanding of CDT codes and 837 Terminologies
What We Offer
Flexible health insurance options.
Complimentary orthodontic care for you and your family.
Paid time off and paid holidays.
Industry-leading 401(k) with company match.
Career growth and internal advancement opportunities.
Modern, supportive call center environment with strong leadership.
Rock Dental Brands is the result of dentists, dental specialists, and business professionals collaborating to improve the quality of patient care while eliminating the challenges in the day-to-day operation of private practice. The principles of economies of scale and strength in numbers have helped Rock Dental Brands achieve great success. Our group provides the services that allow our doctors to practice exceptional general and specialty dentistry in state-of-the-art offices using the most up-to-date dental equipment and technology.
Today, we are a group of general dentists and dental specialists who provide multidisciplinary care in Pediatric Dentistry, Orthodontics, General Dentistry, and Oral Surgery. We are dedicated to setting the highest standard of care throughout the lifetime of our patients. Our doctors are able to focus solely on providing high-quality, patient-centric care through collaboration, quality assurance programs, continued research and educational development, and exceptional performance.
