Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.
We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.
Faith – We act with integrity, honesty, and purpose in everything we do.
Accountability – We take ownership of our work, our commitments, and the results we deliver.
Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.
Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.
Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.
Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.
Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.
If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time.
The Demands Manager owns the pipeline that turns a completed course of treatment into a complete, accurate, and timely demand package. You will manage the full sequence — ordering medical records and bills, assembling the package, ensuring the demand is written well, routing it for attorney approval, and confirming it goes out inside the required timeframe — across our Florida and New York matters.
This role is measured on deadlines. A demand that sits an extra three weeks costs the client leverage and costs the firm cycle time, and the department’s key performance indicators exist to make sure that does not happen. You will own those numbers, report on them, and manage the team to them.
To be clear about scope: this position does not carry settlement authority. Case valuation, negotiation, and the decision to accept or reject an offer remain with the assigned attorney. Your job is to make certain that when the attorney makes those decisions, the package in front of them is complete, accurate, and on time.
Florida — PIP and the emergency medical condition determination under Fla. Stat. § 627.736, policy limits disclosure requests under § 627.4137, civil remedy notice practice under § 624.155, the good-faith obligations that apply to claimants when setting demand deadlines following HB 837, and letter of protection documentation under § 768.0427.
New York — No-Fault practice under 11 NYCRR Part 65, including NF-2 and NF-3 filing deadlines and denial timeframes, and coverage and SUM disclosure practice under Insurance Law § 3420.
At The Ward Law Group, every role contributes to changing lives.
If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.
Apply today and become part of a team committed to excellence, accountability, and changing lives—one client at a time.
The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.
At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
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Our mission is to be the leading family-owned personal injury law firm dedicated to serving the Spanish-speaking community. We strive to deliver exceptional client service while upholding the highest standards of professionalism and ethics.
