Job Description

Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!

We’re looking for a highly driven Demand & Portfolio Manager to take ownership of non-standard IT work requests within the Workplace Products portfolio. This is a pivotal role where you will act as the bridge between business needs and technology delivery, ensuring the right solutions are scoped, prioritized, and delivered effectively.

Responsibilities:

Demand Intake & Scoping

• Assess and route incoming requests to the right teams
• Understand business needs and define the right solution (existing vs new)
• Collaborate with stakeholders to ensure proper scoping and alignment
• Coordinate complex, cross-functional demands

Demand Planning & Portfolio Management

• Manage and prioritize the demand portfolio
• Secure resources and resolve competing priorities
• Transition major initiatives into formal projects

Delivery Oversight & Reporting

• Own the end-to-end Demand Management process
• Track progress, report on outcomes, and ensure timely delivery
• Keep stakeholders informed on status and roadmap decisions

Qualifications

What You Bring:

• Proven expertise in Demand Management and related processes
• Strong understanding of product organizations, roadmaps, and governance structures
• Familiarity with IT service management (ITIL) and product catalogues
• Solid knowledge of insurance business environments and IT ecosystems
• Experience in portfolio management, project delivery, and cross-program dependencies
• Strong stakeholder management and client-first mindset
• Ability to operate in a global, multicultural environment
• Skilled in process design, cost modeling, and prioritization frameworks
• Fluency in English is mandatory

Additional Information

( Hybrid work, with 2 days of work in the office in LISBON per week)

Are you the one?!

Send your CV & Join our team!