Job Description

• Support the Sales Operations Manager in aligning demand planning activities with sales objectives.
• Prepare and manage monthly demand forecasts across all sales channels using statistical forecasting methods.
• Develop, maintain, and analyze forecasting models for sales channels, regions, distribution centers, and market intelligence inputs.
• Lead preparation for monthly Sales & Operations Planning (S&OP) meetings, including volume planning, risk assessment, and opportunity identification.
• Analyze sales performance, forecast accuracy, SKU trends, and regional demand patterns, highlighting gaps and growth opportunities.
• Prepare monthly business performance reports, including sales analysis, forecast accuracy, opportunities, and threats.
• Monitor distributor performance (sell‑in, sell‑out, stock levels, and replenishment) to ensure alignment with business plans.
• Coordinate closely with Supply Chain, Finance, Marketing, and IT teams to ensure availability, efficient working capital usage, and market demand fulfillment.
• Maintain and enhance demand planning databases, reports, and dashboards for primary and secondary sales data.
• Ensure sales systems and reporting tools operate efficiently in coordination with the Systems & Information team.
• Identify and implement continuous improvement initiatives to enhance forecasting accuracy, reporting efficiency, and business processes.
• Ensure compliance with company policies, procedures, and health, safety, and environmental standards.
• Perform additional related tasks as required by management.

Education

• Bachelor’s degree in a business‑related field (e.g., Business Administration, Economics, Supply Chain, or similar).

Experience

• 4–6 years of relevant experience in Demand Planning or Sales Operations, preferably within the FMCG sector

Technical & Professional Skills

• Strong analytical, forecasting, and problem‑solving capabilities.
• Proven experience in demand planning and sales analysis.
• Advanced proficiency in MS Excel and PowerPoint
• Experience working with Oracle or similar ERP applications
• Strong reporting, data interpretation, and presentation skills.
• Fluency in English (written and spoken).