Demand Planner/ Key user
We are seeking a highly analytical and systems-oriented professional to join our team. The role will act as a Key User and a critical bridge between Demand Planning, IT, and Master Data teams to drive forecasting excellence, SAP IBP optimization, process governance, and data integrity across the organization for demand planning.
The successful candidate will lead and support statistical forecasting processes, SAP IBP planning operations, copy operator management, master data coordination, planning automation initiatives, and continuous improvement programs to enhance forecast accuracy, planning efficiency, and business decision-making.
This role combines functional planning expertise and responsibilities, SAP IBP technical understanding, data governance, and stakeholder coordination capabilities.
Key Responsibilities:
• Key User for Demand SAP IBP - Statistical Forecasting & Demand Analytics. Own and maintain statistical forecasting models within SAP IBP.
• Deep understanding of performance KPIs such as Forecast Accuracy, Bias, MAPE, and Forecast Value Add (FVA) to ensure system reporting is in good place.
• Analyze demand patterns, seasonality, outliers, and product lifecycle trends. Run the weekly PLM analysis for EU region to provide the building block for regional demand planners to review.
• Drive continuous improvement of forecasting algorithms and parameter settings.
• Partner with commercial and demand planning teams to improve baseline forecast quality.
• Support demand sensing and advanced analytics initiatives where applicable.
• Own a part of portfolio for short term demand planning.
Key User & Process Ownership - Demand SAP IBP planning operations:
• Act as the SAP IBP Demand Planning Key User and subject matter expert for the planning community. Serve as the primary point of contact between Demand Planning, IT, SAP support teams, and external implementation partners.
• Provide first-line support for demand planners with SAP IBP planning issues, data discrepancies, planning operator failures, and user queries.
• Own demand planning process governance and ensure adherence to global planning standards. Escalate and coordinate resolution of critical planning system issues to minimize business disruption.
• Lead User Acceptance Testing (UAT), regression testing, and validation of SAP IBP enhancements, releases, and system changes.
• Maintain training materials, develop SOPs, user guides, and process documentation. Support end-user training and onboarding sessions on SAP IBP processes and tools for planners and business users.
• Lead continuous improvement initiatives related to statistical forecasting, planning automation, and system optimization.
Qualifications and Skills requirement:
Bachelor’s or master’s degree in data science, statistics, computer science, or a related discipline.
3+ Years proven experience as a Data Analyst or Data Scientist with a focus on Demand Planning, Supply Chain Planning, with SAP IBP/S&OP environments.
Expertise in advanced Microsoft Excel with VBA, SAP IBP demand module and data analytics.
Experience with BI/reporting tools (Power BI, Tableau, SAC, etc.) and proficiency in programming languages such as Python, SQL, and R is desirable.
Knowledge of SAP ERP / S4HANA integration is advantageous.
Experience acting as an SAP IBP Key User, Super User, or Process Owner.
Experience supporting UAT, change management, and end-user training programs.
Understanding of planning process governance, controls, and system release management.
Excellent stakeholder management and communication skills.
What We Offer:
• A strategic role within a high-performing central planning team.
• Opportunities to shape and optimize supply chain operations.
• Competitive compensation and benefits package.
• Voluntary health care for you and your family.
• Social events.
• A dynamic international environment with exciting projects and growth opportunities.
• Well-being platform.
About Ardagh Metal Packaging
Ardagh Metal Packaging (AMP) is a leading supplier of sustainable, infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas, with innovative production capabilities, 23 production facilities, more than 6,000 employees and recorded revenues of $4.8 billion in 2023.
AMP is 76%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.
About Ardagh Group
Ardagh Group is a global supplier of infinitely recyclable metal and glass packaging solutions, producing packaging for brand owners around the world. We have grown to a team of approximately 20,000 people with revenues of more than $9 billion. Today we have a presence across the Americas, Europe and Africa.
· Ardagh produces many of the beverage cans and bottles that contain your favourite beverages.
· Our packaging is manufactured from metal and glass - permanent materials that can be infinitely recycled without any loss of quality.
· Ardagh produces more than 60 billion containers per year (more than 160 million containers per day).
The future we’re creating for Ardagh is built around our four Core Values of Inclusion, Trust, Teamwork and Excellence. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!
We are a global supplier of sustainable, infinitely recyclable, metal and glass packaging for brand owners around the world. We operate 60 production facilities in 16 countries, employing approximately 19,000 people. The consistent pursuit of market-leading innovation, quality and customer service, backed by investment in our people and processes, has underpinned our rapid growth over the past two decades.
The people that make up Ardagh share much more than a strong brand and an excellent reputation, we each share a common vision: to be the preferred packaging partner to brand owners around the world. The future we’re creating for Ardagh is built around the company’s Core Values of Inclusion, Trust, Teamwork and Excellence.
