Job Description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

Charlotte Tilbury has grown rapidly across Asia-Pacific, with an established presence in Hong Kong, Macau, China, Singapore, Thailand, India, Malaysia and South Korea. As we continue to accelerate growth through new-market expansion, we are seeking a commercially minded and highly collaborative Demand Planner to strengthen our regional planning capability.

The Demand Planner will own the development of a high quality, consensus demand plan that supports commercial growth, product availability, and financial delivery across the APAC region. The role converts market intelligence, sell-in and sell-out trends, promotional plans, launches, and customer requirements into an actionable rolling forecast.

We are looking for a candidate with at least three years of demand planning or relevant Supply Chain experience, ideally within beauty or FMCG. You will be a strong communicator and relationship builder, able to challenge assumptions constructively and turn data into clear business recommendations.

As a Demand Planner APAC you will

• Own the rolling APAC demand forecast at market, channel, customer, and SKU level
• Build and maintain the regional statistical forecast in FuturMaster, applying relevant demand drivers and market intelligence
• Analyse sell-in, sell-through, market data, inventory to identify demand signals, risks and opportunities
• Translate promotional calendars, price changes, assortment changes, and commercial initiatives into forecast assumptions
• Lead demand planning for new product post-launch reviews, reformulation forecast, discontinuation and range changes
• Evaluate demand impact from cannibalization, product substitution, phasing and channel shifts
• Facilitate monthly market demand-review meetings to secure and align timely, robust and consensus-based forecasts
• Consolidate regional demand inputs and prepare key assumptions, haps, risks and growth opportunities in the APAC S&OP process
• Partner with Commercial, Marketing, and Finance teams to reconcile demand plans with strategic priorities, budget and latest estimate
• Measure forecast accuracy, bias and forecast variances; lead root-cause reviews to drive improvement actions
• Produce concise planning dashboards and executive-reedy reporting on demand planning, and business performance
• Maintain planning master data, forecast parameters, and system data quality
• Strengthen regional planning standards, tools, reporting and ways of working through continuous improvement initiatives
• Work with Supply Planning to ensure an executable and realistic plan is developed to meet forecast requirements and financial budgets

Who you will work with

• Reports into the Senior Demand & Supply Planning Manager APAC

About you

We are looking for a collaborative and commercially minded Demand Planner who thrives in a fast-paced, high-growth environment. You will combine strong analytical capability with the confidence to influence stakeholders, challenge assumptions constructively, and deliver practical solutions across a diverse APAC region.

• Bachelor’s degree in Supply Chain Management, Business Administration or equivalent
• At least three years of experience working in Demand Planning, forecasting, supply chain planning or a related function; experience in beauty or FMCG is preferred
• Demonstrated experience managing demand forecast across multiple markets, channels, customers, or product categories within APAC
• Experience of challenging forecasting assumptions and influencing cross-functional stakeholders
• Strong process focused communication, interpersonal skills and great relationship building abilities
• Experience demand-planning systems such as FuturMaster, Anaplan, SAP IBP, or equivalent is advantageous
• Highly organized, detail-oriented, and able to manage priorities while delivering accurate work to under a fast-paced environment
• Proactive and solution-focused, with a strong sense of ownership, reliability, and follow-through
• Proficiency in MS Office Suite, Advanced Excel, Power BI or similar tools
• Fluency in English and Chinese is essential and proficiency in other regional languages is highly desirable

Why join us?

• Generous staff discount
• Regular Charlotte Tilbury gifts (bi monthly)
• Birthday day-off
• 16 days annual leave plus public holidays
• Supplementary medical insurance
• Flexible working hours and diversity culture & environment

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com

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