Job Description

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Key Responsabilities:

• Review,validate, andmaintaincustomer demand in ERP and planning systems to ensure accuracy and completeness.

• Execute demand changes (pull‑ins,push‑outs, quantity adjustments, and mix changes)in accordance withstandard lead times and demand management policies.

• Ensure sales orders, purchase orders, and forecasts are aligned and matched to customer requirements and supply capabilities.

• Proactivelyidentifydemand‑relatedrisks such as forecast volatility, demand outside lead time, or system misalignment.

• Escalate demand exceptions requiring management approval or customer negotiation.

• Maintain documentation of demand processes, work instructions, and standard operating procedures.

• Support continuous improvement initiatives related to demand management, order accuracy, and customer responsiveness.

Job Objectives:

• Theobjectiveof the Demand Management Associate is to accurately execute and manage customer demand by ensuring alignment between sales orders, forecasts, production plans, and supply commitments. The role supportson‑timedelivery and customer satisfaction by controlling demand changes,validatingsystem accuracy, and coordinatingcross‑functionalexecution across Sales, Planning, Value Stream Management, and Delivery Assurance.

• The Demand Management Associate acts as a key operational owner of customer demand, proactivelyidentifyingrisks, escalating exceptions, and supporting business reviews to ensure demand stability and reliable supply chain performance, consistent with defined roles and responsibilities in the RLCS demand management framework

Requirements:

• Experience in demand management, supply chain, customer service, or production planning within a manufacturing environment.

• Strong understanding oforder‑to‑deliveryprocesses and demand/forecast concepts.

• Proficiencyin ERP systems (e.g., SAP) and Microsoft Excel; ability to analyze and reconcile data.

• Strong communicationskills with the ability to work across functions and geographies.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employeesWe strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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