Job Description

Demand Management Associate

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

As a Demand Management Associate, you will create and maintain analytically driven demand, supply, and inventory plans; then work with key functional partners to reach consensus on those plans and ensure cohesive execution of the business.

Key Responsibilities

· Participates in the development of standardized processes within materials planning and SIOP in order to optimize the utilization of business resources and meet customer expectations for delivery.

· May be responsible for tracking appropriate metrics to drive results and continuous improvement.

· Participates in establishing clear and robust metrics to measure progress through process improvements for SIOP.

· Partner with Customer Service, Sales, and Supply Planning to ensure accurate customer demand is reflected.

· Review and compare forecast data to incoming customer orders.

· Ensure success of Customer Service Team by communicating any customer orders received outside of forecast / leadtime.

· Manage customer orders and inventory levels to ensure customer requirements are met

· Customer order entry / change.

·Manage customer open order reports to reflect accurate demand.

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Required Qualifications

· Bachelor’s degree

· 2+ years of experience in Planning

Preferred Qualifications

· Understanding of forecast and replenishment theory, solid written and verbal communication skills, strong analytical skills

· Solid knowledge and practical use of Forecasting and Inventory Planning tools

· Must possess excellent problem-solving skills, be detail oriented, and flexible to work on multiple projects simultaneously

· Proficiency in Microsoft 365, SAP preferred.

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