Job Description

Delivery Technical Consultant

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• This role is responsible for validating and executing detailed technical design solutions, often leading in the creation of designs for enterprise-level solutions. The role specializes in complex enterprise technology solutions that are designed to satisfy clients' requirements, leading teams through various stages of technical evaluation and delivery. The role actively supports sales efforts and portfolio expansion with existing customers, thereby contributing to organization's profitability. The role also plays a key role in complex projects, exercises independent judgment in business problem-solving, and fosters productive relationships both internally and externally.

Responsibilities
• Ensures the validation and execution of the detailed technical design solution, addressing the problem identified by the project/technical manager, often taking the lead in formulating detailed designs for enterprise-level solutions.
• Specializes in the analysis and development of complex enterprise technology solutions, developing tailored technology solutions for customers using a range of industry products and technologies.
• Leads the technical evaluation and delivery of specific technical solutions to clients, fostering a high-performance team environment and managing the team through various lifecycle stages.
• Provides advanced technical consultancy and guidance to peers, offering expertise in proposal efforts, solution design, system management, tuning, and solution customization.
• Gathers and analyzes data from diverse sources to ascertain customer needs and requirements, responding to customer requests for technical information.
• Engages in complex technical issue resolution across multiple technology domains, often devising novel methods to address unique situations.
• Represents the organization at technology conferences with a multi-customer audience, sharing insights and expertise.
• Supports sales activities, managing bids and contributing substantially to the sales lifecycle, including producing comprehensive proposals for smaller engagements and actively expanding portfolio with existing customers through new opportunities and change management efforts.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in implementation consultancy, customer support, focused technology areas, or a related field.

Knowledge & Skills
• You should definitely know what a printer is. And preferably have used them before, even better if you installed some software in them, on the workstations that use them, and servers that support them. It would be awesome if you understood network load balancer configuration and overall IT infrastructure of enterprise customers. And if you are comfortable configuring clusters, that would be amazing.

• We have a bunch of software that you should be at least able to relate to... various kinds of pull printing software, workflow and security solutions, as well as configuration tools, on premise and in the cloud.

• HP is all about security, so having a strong footing on attack vectors and networking protocols, as well as how to secure equipment and software would be expected, and industry standard certification an added advantage.

• Customers are the reason for our existence and strong communication and persuasion skills are important. Not only are we expecting good local and English skills, we are interested in ability to clearly articulate messages, share them effectively, and build trust with customers and the team. That sounds like you, doesn't it?

• And if you read through all the above, our team has 2 values at our core: integrity and ethics. If that are your core values as well, click this apply button below as we wish to hear from you.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Not Specified

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal"