Summary / Objective
At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent
to own experience. We expect our Delivery Specialists to be customer centric individuals that not only deliver products but also deliver an exceptional experience.
promotes Bestway’s commitment to have the best products at the best prices
delivered by the best people in the business.
products at our customer’s home in a safe and respectful manner.
blankets, shrink wrap, and hand trucks while moving or loading product. When in
doubt overprotect versus under protect.
to assemble products as well as do minor touch ups, repairs, and refurbishment
to ensure all products are rent ready within 48 hours.
communication and service skills to ensure customer retention and enhance the
customer’s experience during all customer interaction.
securing on time payments and collecting on delinquent accounts at customer’s
home and in the store.
and your company in a professional manner.
proper maintenance is performed for safe driving and ensure daily that vehicles
are clean and stocked with proper tools and accessories.
showroom presentation that creates a customer friendly sales environment.
protecting, and storing products in stock room area.
product knowledge expert.
payments in the field.
discretion of management.
Competencies
Manager and beyond.
a thorough understanding of how it works.
base, by learning to utilize the “7 Steps to Selling and Renewals.”
referrals/distribute sales material on a daily basis.
well as helping verify orders prior to the delivery.
Principles of Customer Interaction.”
Position Type / Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Saturday 8:00 a.m. to 6 p.m. and will require additional hours as needed.
The Delivery Specialist Position is required to embrace and represent the Bestway’s Bring It Values!
Bestway has been engaged in the rental-purchase industry since 1986 and is now the largest independent operator in the rent-to-own industry. The Company owns and operates a total of 85 stores located in the states of Alabama, Arkansas, Georgia, Indiana, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee and Texas and have earned the confidence and a strong following from our customers through our low-price guarantee, incredible selection of name brand products (Ashley, Samsung, Apple, GE, Whirlpool, and many more) and most importantly, our 1st class team members.
The Bestway Difference means:
• Get the lowest price guaranteed*
• Quality name brand merchandise
• Exceptional customer service
• Flexible ownership and payment options
• You own it quicker
*You won’t find the same new item advertised at another rent to own store with a lower total cost of ownership. If you do within 30 days of your new Bestway rental agreement we will beat the deal or give you the item free.
