Job Description

The Drexel Way:

We don’t just sell lumber; we Supply. Happiness Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we’ve been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you’re an owner.

The Mission:

As a Delivery Specialist, your primary objective is to be the face of the company on the job site. You are responsible for delivering a complete and accurate order safely, on time, and with outstanding professionalism. As the final touchpoint in the fulfillment engine, you ensure that our commitment to the builder is executed flawlessly at the point of delivery.

Defining the Role

• Safety & ComplianceConduct daily pre-trip/post-trip inspections; operate vehicles safely and in compliance with DOT regulations.
• Load Security Ensure the load is properly secured before leaving the yard and after each stop.
• Delivery: Follow the route; safely unload and place materials on the job site as directed by the customer.
• DocumentationObtain clear Proof of Delivery (POD); note any customer refusals or returns.
• Communication Communicate any delays or issues immediately to the Customer/Dispatcher.
• Jobsite Signs: Ensure jobsite signs are present in trucks and easily ready for deployment when needed.
• Vehicles: Maintain exterior and interior care of vehicles.

What Success Looks Like:

Performance is measured by your direct impact on our final-mile customer service and safety record:

• On-Time Delivery Percentage: Tracking the punctuality of our routing commitments.
• Customer Feedback Score: Measuring the professionalism and accuracy experienced by the builder.
• DOT Compliance & Safety Record: Ensuring zero preventable incidents and perfect compliance logs.
• Workload Driver: The primary workload metric is the total number of deliveries completed accurately.

The Drexel Advantage:

The Wealth-Builder (Ownership)

• ESOP Shares: We don’t just work here; we own the place. You’ll earn a real stake in the company’s success.
• Profit Sharing: When Drexel wins, our team wins.
• 401k: A solid foundation for your long-term retirement goals.

Health & Well-Being

• Comprehensive Coverage: Medical, Dental, and Vision insurance to keep you and your family "weather-proof."
• Fitness Reimbursements: Annual funds dedicated to your physical health and family activities.
• Employee Assistance Program (EAP): Confidential support when life gets complex.

Life & Legacy

• Immediate Paid Time Off: Start with Holiday and Vacation pay from day one.
• Scholarship Program: We’re invested in the next generation—educational support for the children of our team members.
• Annual Charity Match: We’ll double your impact on the causes you care about most.

The "Drexel" Lifestyle

• Birthday PTO: A paid day off to celebrate you
• Product Discounts: Special pricing on the high-quality materials we sell.
• Plus More: A constant stream of "fun little perks" that make the yard a great place to be.

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