Job Description

Delivery Operations Manager-Germany

慕尼黑

社招

全职

职位 ID：A125623

职位描述

- Lead end-to-end vehicle operations in Germany, from customer order readiness through to successful vehicle handover.
- Own and manage local market KPIs, performance targets and operational improvement plans.
- Analyze, develop and improve processes across logistics, vehicle registration, fleet management, finance-related workflows, delivery, documentation and other local operations.
- Ensure strong vehicle readiness and customer readiness by aligning local teams, partners and support functions.
- Improve pre-delivery activities, reduce vehicle dwell time, minimize yield loss and increase operational speed.
- Build strong working relationships with Sales, Delivery, Service, Finance, Customer Operations, European HQ and external partners.
- Lead, coach and develop the local Operations team as the German market scales.
- Support the setup and continuous improvement of delivery centers, agency partners and dealer-related operational processes.
- Work with the Country Lead, Regional Lead and European HQ to define the best operating strategy for market growth and future business needs.

职位要求

- Strong operations leadership experience, ideally in automotive, EV, retail, logistics, mobility or a fast-scaling customer operations environment.
- Proven ability to lead teams, deliver targets and build an inclusive, high-performance team culture.
- Strong analytical skills and ability to quickly understand complex processes, workflows and operational dependencies.
- Experience improving processes across delivery, logistics, vehicle registration, fleet operations, finance-related workflows or documentation.
- Ability to translate insights, KPIs and operational issues into practical improvement actions.
- Strong combination of strategic thinking and hands-on execution.
- Excellent prioritization, project management and change management skills.
- Clear, respectful and effective communication across teams, partners and senior stakeholders.
- Fluent English and German; valid driver’s license required.

投递

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry

IT & Software

Company Size

10,000+ employees

Headquarters

Beijing, CN

Year Founded

2010

Website

xiaomi.com

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