Big Sandy Superstore

DELIVERY OFFICE ASSOCIATE

Big Sandy Superstore  •  $16/hr  •  Ashland, KY (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Benefits:

  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance
  • Wellness resources

DELIVERY OFFICE ASSOCIATE
Our Delivery Office Clerks are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused on providing our customers with the best experience possible. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and deliveries. The ability to speak bilingually, English/Spanish, is a definite plus.

We have a great benefits package consisting of:

  • Health Insurance - Affordable health insurance with the two plan options: PPO 2000 or HSA 3000
  • Dental Insurance - Affordable dental insurance with NO waiting period.
  • Vision Insurance - Quality vision coverage for very little cost.
  • Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
  • 401K Plan - All administrative fees are paid by the company.
  • Paid Time Off - Competitive paid time off policies.
  • Employee Discount - Generous employee discount on ALL merchandise.

AS A DELIVERY OFFICE ASSOCIATE YOU WILL:

  • Perform data entry
  • Coordinate with warehouse team and delivery trucks
  • Act as a liaison between the customer, sales and delivery teams
  • Field inbound calls and answer any customer questions
  • Monitor trucks on Package AI computer system
  • Maintain accurate files and processes in order to maximize productivity
  • Other duties as assigned

Qualities and skills we are looking for:

  • Excellent verbal and written communication, and listening skills
  • Basic reading and comprehension skills
  • Bilingual, Spanish/English, is desired
  • Basic numerical reasoning skills
  • Demonstrated knowledge of computer software
  • Excellent organizational skills
  • Outstanding customer service skills

Physical Demands:

  • Ability to sit, stand, bend, stoop, and reach regularly

Education and Experience:

  • High school diploma or equivalent combination of education and experience
  • Previous clerical experience preferred
  • High level of Quality Customer Service Skills
  • #BSSALES


Compensation: $13.00 - $16.00 per hour

Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Big Sandy Superstore

About Big Sandy Superstore

Big Sandy Superstore is a home furnishings "superstore"​ carrying the very best in appliances, electronics, furniture, mattresses and home décor.

We are three generations strong, founded in 1953 by Robert W. VanHoose Sr., who was fresh out of the Air Force at the time. With a $1000 loan from his wife, Lorna, in hand he opened his first store.

Mr. VanHoose operated his business under a very basic principle: giving customers the best possible value for the money spent and, if there was ever a problem, following the Golden Rule.

This simple formula has stood the test of time as Big Sandy has grown and is led today by his son, CEO Robert W. VanHoose Jr. and his two sons, Trey and Stephen.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Franklin Furnace, Ohio
Year Founded
1953
Social Media