We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role Purpose
This role provides essential logistical and administrative support to the Teaching Operations team, ensuring the smooth and efficient running of daily teaching activities. Working closely with teaching staff and operational and customer services colleagues, you will help prepare teaching spaces, manage materials and equipment logistics, and support routine operational tasks that contribute to a high‑quality learner and teacher experience.
Reporting to the Teaching Operations Manager you will play a key role in maintaining readiness and responsiveness within the teaching environment. Through a proactive, detail‑focused approach, the role supports operational continuity, effective use of teaching spaces and resources, and the consistent application of British Council standards, safeguarding and health and safety requirements.
Role Accountabilities
You will support learner experience by receiving and responding to routine enquiries, recognising when issues require escalation and proactively alerting team leaders to incidents or risks that may impact delivery or safeguarding. You will support the monitoring of young learner movement during classes, contribute to a safe and well‑managed learning environment, and provide administrative support in line with agreed procedures to maximise quality, consistency and efficiency.
You will deliver logistical and administrative support for teaching delivery and related activities, including classroom setup in line with British Council standards, equipment checks, basic troubleshooting and liaison with IT and Business Operations teams. You will maintain accurate records, support general office administration, assist with stock and resource monitoring, coordinate deliveries and contractors, and plan and prioritise your own workload to ensure operational tasks are completed on time and to the required quality standard.
Qualifications
Essential: High School Certificate.
Desirable: University degree or diploma in any field.
Requirements:
Essential:
Desirable:
Important Information
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
For more information, please visit: http://www.britishcouncil.org
