Job Description

Pinewood.AI is looking for a highly skilled and organised Delivery Manager to join our Delivery Operations team. In this role, you’ll be responsible for driving the end-to-end delivery of software initiatives on our automotive intelligence platform – leading projects from delivery handover through release and ongoing enhancement.

You’ll take ownership of the delivery process, working closely with developers, product managers, designers, and other stakeholders to ensure projects are completed predictably, collaboratively, and to the highest standard. This role suits someone who thrives in a fast-moving environment, adapts quickly to changing priorities, and brings energy, clarity, and momentum to every project.

Key Responsibilities:

• Partner closely with Product Managers to understand requirements, shape delivery scope, and ensure releases deliver on the value proposition for our customers.
• Translate requirements into clear, actionable delivery plans with well-defined objectives, milestones, and ownership.
• Collaborate with technical leads, developers, and product managers to maintain smooth day-to-day execution, manage dependencies, and remove blockers.
• Challenge changes to scope or timelines that may impact delivery, proposing options to manage shifting priorities.
• Maintain robust project governance through clear status reporting, delivery forecasts, and release plans.
• Identify and escalate risks early to minimise impact on delivery.
• Actively support and drive quality assurance, backward compatibility, and proactive testing practices to uphold release reliability.
• Plan and coordinate release execution (including communications and pilot rollouts) for controlled, successful launches.
• Prepare release documentation, internal briefings, and training resources to ensure stakeholders are informed and ready.
• Collaborate with Partner Support to resolve product-related issues and drive continuous improvement.
• Contribute to the refinement of delivery processes, improving standards and documentation for future projects.
• Mentor fellow Delivery Managers, sharing best practices and fostering a high-performing, collaborative team environment.

Requirements

• Experience delivering software features or demonstrable ability to drive outcomes in a dynamic environment.
• Familiarity with SaaS, DevOps culture, or dealer management systems is a plus.
• Delivery-focused mindset with ownership and accountability for end-to-end delivery outcomes.
• Strong organisational and time-management skills to manage multiple work streams simultaneously.
• Hands-on approach, actively driving progress and resolving blockers quickly.
• Confident in challenging stakeholders to protect delivery quality and objectives.
• Clear and structured communicator, building trust and alignment across teams.
• Adaptable and resilient in fast-changing environments, responding positively to uncertainty.
• Excellent collaboration skills with technical and non-technical stakeholders.
• Proactive in identifying risks, dependencies, and blockers before they escalate.
• Calm under pressure, maintaining delivery momentum despite shifting priorities.

Benefits

• Competitive salary based on experience
• Bonus scheme
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Ongoing training & professional development
• Free onsite gym (Birmingham)
• Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers - free eye test and contribution towards prescription glasses
• Regular social events
• Employee recognition and awards
  

Why Join us?
At Pinewood.AI, you’ll be part of a collaborative and supportive product culture where learning, curiosity, and continuous improvement are genuinely valued. You’ll work on a broad, modular platform used by automotive retailers every day, giving you exposure to different functional areas of the business and how they connect. You’ll learn from experienced Product Managers while developing a strong understanding of complex, real-world workflows, with clear opportunities to grow your product management career as Pinewood.AI continues to scale globally.

About Us:
Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.