Job Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

TheDigital VelocityDelivery Manager is a business, sales, and solutions thought leader at CDW. They provide leadership and support for Sales, Solution Architects and Services teams within their region. TheDV Delivery Manageris accountable for effective and efficient day-to-day Professional Services operations, and for driving alignment with the Sales team and Solutions team. This roleis focused on leading Advanced Technology Services Teams to achieve finance, operations, client, and coworker targets.  

Whatyou’lldo:

• Attainrevenue and gross profit growth targets while collaborating with Sales and Delivery teams to achieve practice goals.

• Collaborate with thesolutionspracticeto developstrategy and service offerings for the Azure portfolio, ensuring alignment with industry shifts toward AI and data modernization.

• Ensure the incorporation of Microsoft Well-Architected Framework (WAF) and Cloud Adoption Framework (CAF) best practices in all client solutions.

• Manage project financials, teamutilization, and practice profitability.

• Build andmaintainstrategicrelationships with key partners, including Microsoft andHashiCorp, to evangelize CDW capabilities and address market gaps.

• Act as an escalation point for client issues and conduct face-to-face loyalty meetings with top-tier clients to ensure high satisfaction.

• Validateand approve Statements of Work (SoWs) and align with Go-to-Market teams to implement sales strategies through delivery.

• Attract, recruit, andretaintop-tier Azure talent to scale practice growth.

• Accelerate technical and professional development through coaching, ensuring a focus on consultative soft skills that allow engineers to translate complex Azure architectures into business outcomes for clients.

• Ensure the teampossessesthe necessary skills in Agentic AI, Azure AI, Platform Engineering, Azure Kubernetes Service (AKS), and FinOps to meet evolving market demands.

• Monitor and resolve coworker satisfaction issues and collaborate with Senior PSMs on compensation and bonus structures.

• Foster a Community of Practice within the Azure team to encourage knowledge sharing of emerging patterns, reusableIaCmodules, and lessons learned from complex client engagements.

What we expect of you:

• Bachelor’s degree and 7+ years’ experience delivering large scale, enterprise class technical solutions including planning, development,implementationand support. Or, 11+ years’ experience delivering large scale, enterprise-class technical solutions including planning, development,implementationand support

• 1+yearmanagerial experience

• Proven experience in consulting management and leading/scaling technical teams.

• 2–5 years of experience with P&L responsibility.

• Deep knowledge of Microsoft Azure, Cloud Native patterns, Infrastructure as Code (Bicep/Terraform), and DevOps solutions.

• Strong negotiation, presentation, and risk management skills.

• Ability to lead teams, gain consensus, and ensure attainment of critical results.

• Attain revenue and gross profit growth targets within their region

• Collaborate with Sales, Solutions Architects, ServicesTeamsand Management to achieve Services goals and attainment of all targets, while also providing leadership and support for these teams.

• History engaging with people across levels, functions,cultureand geography, navigating interpersonal and group dynamicsActs with diplomacy and tact

• Travel: Ability to travel up to 20%.

Pay range: $121,450 - $176,080 depending on experience and skill set

Annual bonus target of 25% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.    

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.     

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice