Job Description

We're the airline that dares to do things a little differently. Bold, down-to-earth and built around giving our guests real choice.

Safety is our backbone, service is our heartbeat, and our people are our superpower. We blend heart and smarts to deliver experiences that feel good, work brilliantly and bring a spark of fun back to flying.

We're vibrant, authentic and unapologetically human. Here, you can bring your whole self, your Virgin Flair and your ambition to a team that champions individuality, innovation and a whole lot of heart. If you're excited by meaningful work, real opportunities to grow, and a culture where you can genuinely make a difference, you'll feel right at home with us.

Our Digital team is shaping the future of Virgin Australia through technology, data and innovation. We create seamless digital experiences, build modern platforms and solve complex challenges with curiosity, collaboration and a relentless focus on delivering value for our guests and our people.

This opportunity is based at our Head Office in South Bank, Brisbane. As you'll be working from our Brisbane office, you'll need to be based locally.

What you'll be doing…

As a Delivery Manager you will help deliver safe, reliable and customer-focused technology change across the business.

Reporting to the Delivery Lead, you will manage the delivery of defined technology initiatives within the customer facing digital domain. You will bring structure, visibility and accountability across planning and execution, working with Sponsors, Product, Technical, Security, Architecture, vendors, Change, Test and business stakeholders to deliver successful outcomes.

This is an individual contributor role with no direct reports. You will work closely with the Delivery Lead and cross-functional teams to coordinate delivery and maintain momentum across your initiatives.

You will:

• Develop and maintain delivery plans covering outcomes, scope, milestones, funding, dependencies and acceptance criteria.
• Manage risks, issues, assumptions, decisions and dependencies, ensuring owners and treatment actions are clearly identified.
• Monitor and escalate changes to scope, cost, timing or outcomes before they impact delivery confidence.
• Run or support delivery forums focused on facts, actions, risks, decisions and outcomes.
• Run all agile ceremonies for delivery of a digital stream (from planning to delivery)
• Maintain a practical delivery cadence, remove impediments and support clear accountability across workstreams

You'll be great in this role if…

You're an experienced delivery professional who thrives in complex, fast-paced digital environments and knows how to bring order to ambiguity. You’re curious and proactive, asking questions early, anticipating delivery risks and helping teams maintain momentum.

You take ownership of day-to-day agile delivery management and can influence outcomes through disciplined planning, clear communication, effective risk management and strong stakeholder alignment.

As well as…

• Experience managing complex technology initiatives across planning, scope, budget, risks, dependencies, stakeholders and go-live readiness.
• Strong working knowledge of delivery methods, project or program governance, financial controls, assurance checkpoints, readiness and transition.
• The ability to influence and align a broad range of stakeholders, including business, Product, Technical, Security, Architecture, vendors and delivery teams.
• A structured, evidence-based approach to reporting, decision-making and risk escalation.
• Strong judgement and the ability to manage ambiguity, competing priorities and delivery trade-offs.
• Experience delivering digital initiatives within large, complex organisations where multiple stakeholders, integrated systems and shifting priorities are the norm.
• Experience delivering in an Agile environment

It would be a bonus if you have:

• Experience within the airline, travel or loyalty industries.
• Exposure to modern software delivery, integration technologies or ITIL environments.

What you'll get from us:

• Discounted flights for you and your loved ones, including $1,000 worth of travel credits per year.
• A flexible, hybrid work style. Work from home or the
• Enjoy working in one of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant, onsite gym (with a low membership fee) and South Bank Parklands just across the road.
• Discounts on travel insurance, lounge membership, car hire, accommodation and experiences worldwide.
• Cheaper hospitality, retail, technology, beauty and wellness services.
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health.
• 'Dress for Your Day' – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We are ready to hear from you!