2 October 2026
Your Role: Delivery Manager
This role sits within the Delivery function in Global’s Transformation team, focused on delivering Global’s Technology & Digital product roadmaps. You’ll create and execute plans to deliver key initiatives, working closely with Product, Engineering and other business and technical stakeholders.
As a Delivery Manager at Global, you’ll partner with one or more squads to identify and resolve blockers and issues, manage dependencies and ensure delivery is on time and on budget, using modern delivery approaches and AI-enabled ways of working where they add value.
Key Responsibilities
Squad planning & delivery (35%) Work alongside Product Owners and Tech Leads to understand the “what” and “how” of the roadmap, facilitate creation of delivery plans (“when”), and manage execution, adapting as priorities and technologies evolve.
Squad support & unblocker (25%) Work day to day with your squad(s) to ensure they are clear, unblocked and producing high-quality outputs, leveraging AI tooling where appropriate to accelerate delivery.
Risk, issue & dependency management (20%) Identify, track and manage risks, issues and inbound/outbound dependencies. Mitigate, resolve or escalate where needed, proactively challenging legacy approaches that limit agility.
Communication & stakeholder management (10%) Provide clear, concise updates on progress against plans, changes, and root causes to technology and business stakeholders, including during testing, deployment, post-launch and live incidents.
Continuous improvement & ways of working (10%) Champion modern delivery practices, such as rapid prototyping, hypothesis-driven development and AI-assisted workflows. Track and communicate squad throughput and performance, using metrics and AI-driven insights to inform improvements and foster a high-performance culture.
What You’ll Love About This Role
Think Big Help deliver the technology roadmap for one of the most exciting transformation agendas in the UK media and entertainment market and beyond.
Own It Have the authority to identify, coordinate and implement change, turning good ideas into reality at pace.
Keep it Simple Shape and refine delivery processes that focus on outcomes and value, not process for process’s sake.
Better Together Work with stakeholders from across Global’s business to deliver value for our audiences, advertisers and partners, building strong, trusting relationships.
What Success Looks Like
In your first few months, you’ll have:
Understood the in-flight projects and roadmap for your assigned area.
Gained a solid understanding of the operations of the business function(s) and supporting product(s) you are working with.
Built effective working relationships and clear responsibilities and accountabilities with the squad(s) you support.
Established yourself as a trusted partner who helps the squad stay focused, unblocked and delivering value.
What You’ll Need
Delivery expertise Strong working knowledge of software development practices, methodologies and release lifecycles, with awareness of AI/ML development patterns.
AI-enabled working Hands-on comfort with AI tooling (e.g. Claude, ChatGPT, automation platforms) to enhance your productivity and support squad adoption.
Planning & execution Experience supporting the creation of project plans and delivering product roadmaps, including iterative approaches for emerging or experimental technology.
Outcome focus A clear focus on outcomes and business value, with the ability to prioritise and re-prioritise as technology or market conditions change.
Problem solving A keen ability to identify and resolve blockers, risks and issues, and to understand both the business and technical context.
People & communication skills High emotional intelligence, empathy and strong verbal and written communication to build effective relationships through disruption and change.
Facilitation & leadership Effective facilitation skills to provide direction, maintain focus and momentum, and lead through influence and consensus, including with more experienced or technical colleagues.
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold Radio.
Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers.
Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities.
On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 29 million on the radio alone.
