Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

LOB Specific Job Description

Responsible for technology programs/projects specific to corporate change initiatives that have significant impact on how the company does business, provides a product or service, or executes a function. Project responsibility requires responsibility for staff and budget. Serves as primary contact to leadership for critical change initiatives depending on scope and impact of business supporting. Communicates, influences, and negotiates both vertically and horizontally to obtain or leverage necessary resources. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Ability to translate business plans/policies into specific goals, tactics, and action plans. Ability to navigate a highly matrixed organization effectively. Accountable for managing external and reputational risk. Management experience with large teams. Excellent project management skills, including the ability to prioritize work and meet deadlines. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Typically 7+ plus years of program management experience.

Minimum Years of Experience

• 5

Required Qualifications

• 5-7+ Years of Project/Program Management Experience leading multi-million-dollar technical programs/projects in the financial industry.
• Results-oriented leader who can lead cross-functional teams in the execution of program objectives.
• Proven ability to resolve Program/project issues and mitigate risks by negotiating solutions that meet expected results.
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes.
• Self-starter with ability to work independently as well as leading or participating in a cross-functional team environment.
• Hands on ability leading projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.
• High level of integrity and professionalism in dealing with sensitive audit and regulatory matters.
• Strong business, financial, network technology acumen.
• Advanced/Expert MS Office skills, especially Excel and PowerPoint.
• Proven presentation skills (written and oral): ability to present key messages, recommendations and information in a clear, concise and insightful way and synthesize information key to relevant points to Senior Executives across the Enterprise.
• Demonstrates a good sense of judgment, knows when to escalate and how to manage expectations.
• Considers a diverse set of data points and inputs and is decisive in solutioning.

Desired Qualifications

• Experience with Program/project Management methodology and tools such as Enterprise project and change standards, SDLC, Waterfall, PPRT, Discovery, SharePoint, MS project, etc.
• Agile experience, including tools such as Jira and Confluence.
• Proven executive presence, horizontal and strategic thinker with the ability to influence effectively at all levels within the organization.
• Contributes to a positive team culture and ensures broader collaboration across the enterprise.

Shift:

1st shift (United States of America)

Hours Per Week:

40